Scott Clark Honda

Buying a used truck. We had an excellent experience buying a vehicle from Brandon Smith. He was professional and knowledgeable, he helped us get a great deal. He offered We had an excellent experience buying a vehicle from Brandon Smith. He was professional and knowledgeable, he helped us get a great deal. He offered to have the vehicle delivered so my husband could go to the dealership by himself. We had it serviced and Brandon took care of getting us an appointment and a rental! Hands down I would highly reccomend him if you're serious about buying a vehicle. More

Excellent Experience! Very good experience here at Scott Clark Honda. My mother and I are from Tennessee and we had went to several dealerships in and out of state before b Very good experience here at Scott Clark Honda. My mother and I are from Tennessee and we had went to several dealerships in and out of state before buying here at Scott Clark. I called and spoke with Gabe before arriving and he had the 2019 Honda Civic SI Sedan that we were going to buy up front and ready to go for a test drive when we arrived. Gabe was working with another customer when we arrived but he introduced us to Victor. From the moment we walked in to the moment we left we were treated with great courtesy and respect from everyone we dealt with. Victor and Gabe were both great to work with and very professional. We ended up buying the 2019 Honda Civic SI Coupe from the showroom. When it came time to talk with with the Finance Department we met Scott. He was also very professional and friendly. We will definitely recommend Scott Clark Honda to anyone looking to buy a new Honda! More

Adrian was the best Adrian was helping in assisting my family with purchasing a vehicle. He was patient and allowed us the opportunity to view different vehicles. I will Adrian was helping in assisting my family with purchasing a vehicle. He was patient and allowed us the opportunity to view different vehicles. I will be shopping here from now on. More

Fantastic service I’ve never met a service tech as wonderful as Jessica Blizzard! She went above and beyond to help me. She even offered to run out and get me lunch! Sh I’ve never met a service tech as wonderful as Jessica Blizzard! She went above and beyond to help me. She even offered to run out and get me lunch! She searched and found the part my car needed locally and sent someone to pick it up so I wouldn’t have to schedule another appointment. More

Who bought a car unforeseen & out of state.. I did! NC to TN Long story short, my guy purchased a car from a major local dealership and they offered him something that I never knew existed…nationwide unlimited l Long story short, my guy purchased a car from a major local dealership and they offered him something that I never knew existed…nationwide unlimited lifetime warranty for FREE!! That is when I decided to search for Honda dealers with the same attractive offer for the exact trim that I wanted. I noticed a reduced notification from my Carfax list and decided to reach out to Scott Clark Honda. It was late in the evening on Valentine’s Day and Jordan West responded to my inquiry. He assured me that we could successfully complete this process being 400 miles apart. I received my car within a week and I still do not believe how easy and STRESS-FREE this car buying experience was. I will refer anyone in search of a car to Jordan at Scott Clark Honda. He had great leadership skills and handled any issues (if there were any) or obtained whatever information he needed from my bank without me. I love my extremely very slightly used 2018 Honda Accord 2.0 Touring, THANK YOU JORDAN AND THE SCOTT CLARK FAMILY. Don’t think that you just have to purchase from your local dealer. More

Honda Pilot Experience Nice place, kid friendly. Was able to test drive a Pilot without worrying about moving car seats as a nice lady inside kept an eye on them. Also had Nice place, kid friendly. Was able to test drive a Pilot without worrying about moving car seats as a nice lady inside kept an eye on them. Also had a video game area and TV area to keep them occupied. Probably bought 50 vehicles over the past 20 years (never a Honda) so I'm not really new to the process. Things worth mentioning here include $2,000 worth of dealer added options (front window tint, floor mats and a few other add-ons most people probably do not want) to every vehicle and the doc fee of $799 (supposedly all dealers charge this including Hendrick - haven't paid it for years at Hendrick although I do have a fleet account so it may be customary to waive for this reason). Was told I have been paying it via the increased price of the vehicle. I don't think that is the case as the majority of cars of all types I've had to have shipped from FL, SC and IL before local dealers got competitive. Asked what they are selling for and was referred to the MSRP. Asked for the invoice and was advised they do not have that I could look it up on my phone. A few minutes passed and they provided the invoice. They've invested in their dealership and have a ton of overhead and need to make a profit. I understand the business aspect and would have thought it would have been a bit easier to get a fair transaction. Feel as if my wife was by herself she would have paid thousands more. Finance guy was very nice and easy to work with as was the salesperson, except for the fact he repeatedly lied for no reason regarding our trade. It had nothing to do with the amount, but rather his guys were calling 3 Audi dealers as Scott Clark would not purchase our car for resale, but rather it would be an even pass through sale directly to one of the Audi dealers. Not something they would sell on their lot, and Audi would have to replace the tires and recondition it, then would certify it. The trade would never see their lot therefore they have NO control over what the Audi dealer offered. Wow, why was it for sale the next day at Scott Clark Honda? I don't understand the need to lie, possibly that is what he was told to say. Nevertheless you can achieve the same outcome and establish credibility by telling the truth i.e. we aren't paying a dime more period. That is a perfectly acceptable response. Finally, nice lady spent as much time as necessary to get my wife acquainted with the features. Downgraded overall experience from good to poor as they have lost all trust, unfortunately for no material reason. Wife voted zero so I'll sadly have to go with one star for blatant dishonesty. ***update*** After speaking with the General Manager I understand how seriously this dealership takes customer service and understands the value of a happy customer. I believe this was a one-off incident and feel confident this will be addressed appropriately. More

Honest Service Center This location made everything very understandable and made me feel comfortable with the work that had to be done. They were genuinely concern about m This location made everything very understandable and made me feel comfortable with the work that had to be done. They were genuinely concern about making sure I knew what work was done and nothing was done that shouldn’t of been. Thank you More

service review I had to come in for some work, and I was very pleased with the level of customer service I received. Chris was great, and explained things in great d I had to come in for some work, and I was very pleased with the level of customer service I received. Chris was great, and explained things in great detail. I would definitely recommended this dealership. More

Sales & folllow up service Sales expectations were met. Rachel Hughes attended to our needs. Follow up service to install a new roof rack and install original wheels and tires e Sales expectations were met. Rachel Hughes attended to our needs. Follow up service to install a new roof rack and install original wheels and tires expectations were met. Mayanek Shukla exhibited excellent customer service. More

Service on 2013 Honda Odyssey My Service Tech Shukla is the best! He always provides honest and accurate information on my service related items. I have never been told to do a ser My Service Tech Shukla is the best! He always provides honest and accurate information on my service related items. I have never been told to do a service that wasn't needed. He cares about the customer and best interest for safety, long term impacts and my wallet. The team searches the Service Bulletins to ensure I have the latest updates. 5 Star rating for the Tech and Service Advisor. More