Scott Clark Nissan

Service was good, completely taken care of everything. Service finished in estimated time. Good response from service team Service finished in estimated time. Good response from service team More

They were able to get me into a nice vehicle! !! Everyone was nice and attentive! Shout out to Donte & Nikki !! Everyone was nice and attentive! Shout out to Donte & Nikki More

My experience with this dealership has been nothing short of a nightmare for the past 2 months. My car has broken down on me a total of 5 times, and out of those 5 times, I had to have it towed 3 times, only of a nightmare for the past 2 months. My car has broken down on me a total of 5 times, and out of those 5 times, I had to have it towed 3 times, only for them to say it didn't happen to them and they can't find anything wrong. The first time I took it, I ending up paying $2300.00 for something that never fixed the issue. Within the last month, they have had my car 3 different times. The last time I provided the actual video showing what occurred. My car would lose power while driving, would only reverse backwards slowly, steering wheel would lock up, and message stating key not detected would appear. This happened on 5 different occasions, 4 of those times AFTER I paid the $2300.00 to have the issue corrected. They called me on Monday stating they still couldn't get it to happen with them, and if it happens again I need to contact an engineer from Nissan. I pick it up on Tuesday, and turned in the free loaner they gave me (which I'm very thankful, considering the fact that I did my part by taking and paying for my car to get fixed the first time). I get back in my car, which had 214 miles of gas when I took it this last time to be fixed, and notice that the gas light is on, and it no longer shows the miles until empty, just the two dashes, which means I don't even know how many miles are left for me to drive. I politely asked the associate helping me if they could put just enough gas in so the light would go off and I would know how much miles I have. He asked the manager and came back and said, "my manager said he will not give you gas". I asked for his manager to come and speak to me. That's when Michael Chavis came out with the worst attitude ever. He told me that they have put in countless hours looking at my car and gave me a loaner free of charge, and I should be grateful. My response was, I paid you all for a service that you didn't successfully complete and my car has broken down on me 4 times after, and 2 of those times with my kids in the car with me. I told him that's not doing me a favor, that's providing customer service. His response was, you are really complaining about gas, and I said, so you are not able to give me a little gas so I can take it to fill it up. He said "we don't keep gas here, and I would have to drive to the store and follow you". His next response was, "oh I am able to do it, but what I'm saying is I"M NOT GOING TO DO IT". He then said, "we didn't have to give you a loaner car, but we did". At that point, I was done. I will NEVER do business with Scott Clark Nissan again. The way I was treated by Michael Chavis, a Service DIRECTOR, after all of the patience I've had with having to take my car back and forth to get fixed, without resolution, was HORRIBLE. Now I'm left with no choice but to get another car, after I paid $2300.00 to have an issue fixed, that wasn't fixed, and could have been used for a down payment. More

The service was good my car was serviced real good and clean My car was Arizona time clean My car was Arizona time More

Everyone at this branch is extremely helpful, including Dante, the sales person who took care of me, and the team in the shop who got the truck ready to go the same day ! Dante, the sales person who took care of me, and the team in the shop who got the truck ready to go the same day ! More

Always a pleasure getting my vehicle serviced here. Caleb is wonderful, patient, honest and very friendly. Work is done in a timely manner, and I have never had to take my car back for the same problem Caleb is wonderful, patient, honest and very friendly. Work is done in a timely manner, and I have never had to take my car back for the same problem. Highly recommend this dealership. More

I took my 2021 Kicks in for its first service. I bought my car in Florida and told them that, they treated me like I had bought my car from them, which I really appreciated. I was having some odd I bought my car in Florida and told them that, they treated me like I had bought my car from them, which I really appreciated. I was having some odd problems about the heating, cooling and sensors. We talked those problems through and even though I didn’t like the answers the solutions worked. More

Very professional and honest. I live 45 mins away but will continue to go back to this location because of their service. I live 45 mins away but will continue to go back to this location because of their service. More

My visit was very good. It was on time at 7am . Would send family and friends It was on time at 7am . Would send family and friends More

I have bought 2022 Nissan Sentra 2. 0 S CVT (VIN 3N1AB8BVXNY238671) and I am forced to contact you on the following issues: According to Chapter 28, Sections 1231-1233, Title 15 0 S CVT (VIN 3N1AB8BVXNY238671) and I am forced to contact you on the following issues: According to Chapter 28, Sections 1231-1233, Title 15 of the United States Code the Monroney sticker is required to be affixed to the side window or windshield of every new car sold in the United States and can only be removed by the consumer. But when my wife Nataliia Lavrova, Nissan sales consultant and I made test drive there was no the sticker on the car. Moreover, this sticker was not on the car either at the time of the price negotiation, or at the time of signing the documents for the purchase of the car, or at the time of payment or at the time when I received the car. I discovered the sticker in the glove compartment a few days later after signed purchasing documents. Thus, the information contained in the sticker was hidden from me by the employees of the Scott Clark Nissan. I think that the sticker was deliberately removed by the Scott Clark Nissan dealer's employees to sell me the car for much more than its price and to hidden from me important information about the car. I believe this was done on specially purpose in order to mislead me about the price of the car. So, the transaction was made under the influence of fraud, because the dealer deliberately concealed information about the essential terms of the transaction, the provision of which the buyer was required by Law. I suspect that I was deliberately sold a car at an inflated and unfair price. It is likely that this was not only a deception, but also I think discrimination against me and my wife on the basis of language. According to the law, discrimination on the basis of language is prohibited. manipulation of car prices that mislead the buyer is an unfair business practice. According the sticker the price was $21,015, but they wanted to sell me the car for $30,000 ! I do not speak English well and they took advantage of this, claiming that this is the price for this car. My wife and I were shocked and left the dealership. Then we were stopped by Exchange Auto Manager, which told me that he has final minimal possible price for us - $ 25,000. I believed him and 04/12/2022 I have bought 2022 Nissan Sentra 2.0 S CVT (VIN 3N1AB8BVXNY238671) for $25,000 (with all taxes, fees and any other payments) with down payment $ 4,000. However, later it turned out that I was deceived again: instead of the final price of 25,000, Scott Clark Nissan sold me a car for actually $27,895 (adding a service contract for $ 2,000, which I did not order and fee $895). After my statement about the illegality of unilaterally changing the price, $2,895 was refund to my bank account. According (c) §1233 Chapter 28 Title 15 of the United States Code “any person who willfully removes, alters, or renders illegible any label affixed to a new automobile pursuant to section 1232 of this title, or any endorsement thereon, prior to the time that such automobile is delivered to the actual custody and possession of the ultimate purchaser of such new automobile,.., shall be fined not more than $1,000, or imprisoned not more than one year, or both. Such removal, alteration, or rendering illegible with respect to each automobile shall constitute a separate offens”. More