
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,624 reviews
Great Customer Service...Travis Bobby and Donnie were great. The whole team was great and met my needs perfectly...No pressure and they listened to what I wanted...We’ll be back when it’s time for a new 4 Runner The whole team was great and met my needs perfectly...No pressure and they listened to what I wanted...We’ll be back when it’s time for a new 4 Runner More
Appreciate the service Billy Carroll provided. His service is top notice and attention to detail makes our family fee confident someone is looking out for our best interest. We will continue to servic service is top notice and attention to detail makes our family fee confident someone is looking out for our best interest. We will continue to service our vehicles here! More
Mike Miller and Rachid Gregory are the Best at Scott Clark. We just bought our 2nd Car from Scott Clark in the past 6 months. We were so happy to call Mike Miller to let him know we were on the way to buy a ca We just bought our 2nd Car from Scott Clark in the past 6 months. We were so happy to call Mike Miller to let him know we were on the way to buy a car. Mike and Rachid Gregory were standing out front waiting on us and again they were able to see what we needed and they helped us AGAIN. We left the dealership with another "TERRIFIC Deal". We feel like family at Scott Clark because of these two guys. They make a great team. I urge everyone that reads this review that you can't go wrong with this team because they will go the extra mile for you. This time we bought a 2020 Corolla and we just love it.... thanks to Mike! More
Loved my experience getting my car worked on here. I’d consider it the Chick-fil-A of car dealerships: friendly, efficient, and high quality. Billy was helpful in making sure what was necessary was done a consider it the Chick-fil-A of car dealerships: friendly, efficient, and high quality. Billy was helpful in making sure what was necessary was done and anything superfluous was left alone. More
I had my car serviced at Scott Clark Toyota last Friday, 12/27/19, and dealt with assistant service manager, Billy Carroll. It was a pleasure working with him. He promised that my oil change and tire rotati 12/27/19, and dealt with assistant service manager, Billy Carroll. It was a pleasure working with him. He promised that my oil change and tire rotation would be completed in an hour and I was actually done in 50 minutes. That is something you don’t often see in a dealer service department, work done at a promised time. More
The customer service that I received from Scott Clark Toyota was excellent. I know every time I have an issue with my vehicle that it will be addressed in a timely fashion. Toyota was excellent. I know every time I have an issue with my vehicle that it will be addressed in a timely fashion. More
I am always pleased with service done on both my vehicles. The service rep yesterday was wonderful and efficient and the reps in the recent past have as well. I would highly recommend Scott Clark to vehicles. The service rep yesterday was wonderful and efficient and the reps in the recent past have as well. I would highly recommend Scott Clark to my friends and family. More
Miscommunication rectified. Set Service appt thru Misty only to get there & have none. Pali Pali (new service writer) set up 105K service + wheel locks I was told by Misty were in stock. Paid, went to pick only to get there & have none. Pali Pali (new service writer) set up 105K service + wheel locks I was told by Misty were in stock. Paid, went to pick up & antenna was removed while washed but not reinstalled - just like wheel locks were not installed. I was told Parts/Service would call next morn for install. I called nearly every day for over a week, left word for return call & STILL NEVER GOT A CALL BACK. Every time I attempted to escalate I was told EVERYONE was n a meeting. Finally I got Justin on the phone, brought it n and all was rectified. Lots of apologies but mishandled from jump street. I rated a 5 star for Justin & Pali Pali but the dealership should be rated a ZERO, one at most. More
Everyone at Scott Clark’s Toyota is always very professional. Archie Newton in service is the best. I’ve been taking my vehicles to him for years. professional. Archie Newton in service is the best. I’ve been taking my vehicles to him for years. More
Great dealer and employees. Best TOYOTA dealership in the Charlotte area. Always provides the best service. They never try to rip you off or sell services you don’t need. the Charlotte area. Always provides the best service. They never try to rip you off or sell services you don’t need. More