Scott Clark Toyota

Awesome service I regularly service my Sequoia at Scott Clark Toyota. They are fairly priced and easy to work with. They do a great job. Wesley was especially persona I regularly service my Sequoia at Scott Clark Toyota. They are fairly priced and easy to work with. They do a great job. Wesley was especially personable. More

My recent service visit was a very disappointing experience! Previous visits to this dealer have been very good. However, my recent visit of August 29, 2019 was a e bad experience form the very beginning. I had Previous visits to this dealer have been very good. However, my recent visit of August 29, 2019 was a e bad experience form the very beginning. I had aa 10:30 appointment, arrived at 10:00 and waited in the service receiving lane for just over 30 minutes. A greeter welcomed me but had no effect in obtaining a service person. My main service reason was for an Auto Butler service. I asked about the time length for this service as in the past it has varied from over 4. hours to just 1 hour. I needed ti know th time frame in order to determine whether or not have two other items checked, i.e.-a possible A/C problem and a concern about the gas tank gauge. I was told these could be addressed and completed by mid afternoon. I was then detained for over 1/3 hour in the rental dept as there was a problem with not having a auto available for me even though I had reserved one when I made my appointment earlier in the week. At 4:45 I called to check the status of my Rav4 and was told it was finished. I explained it was not possible for me to pick the vehicle up because of a 6:00 o'clock appointment. I did not. have time to drive from South Carolina to the dealer as it was rush hour and I could not meet my 6:00 commitment and that I would pick it up in the morning of 8/30. On 8/30 I waited a reasonable time but when the vehicle was brought to me, the driver side was covered with mud splatters. The car was washed again but after more examination, I discovered several items that were very poorly cleaned inside as well as on the exterior. Previously, I had been very satisfied with the Auto Butler service so this time it was very distressing. The employee who brought the vehicle to me could not possibly have missed the mud splatter because it covered the windshield as well as the left side of the car. I was surprised he did not take care of the situation before he brought the car to me. In addition, I had discussed a gas gauge problem with the service manager who told me that I had a 12 gallon gas tank and not a 15.6 as noted in the manual. (I confirmed the 15.5 gas tank capacity with another dealer just before writing this message.) The service ticket noted that the A/C problem had been fixed and that the gas gauge had been addressed, but I could not determine what was actually done to the gauge. Time will tell me if the A/C problem was corrected. More

Good Experience Very knowledgeable and friendly service people. The time that it took to service my car was short. Good waiting area for customers. All-around excell Very knowledgeable and friendly service people. The time that it took to service my car was short. Good waiting area for customers. All-around excellent service. More

2019 Tundra screwmax limited Very nice Facility with good lay out around the lots,feeling ofcomfort when steping inside the building. Huge showroom and excellent service. Big help Very nice Facility with good lay out around the lots,feeling ofcomfort when steping inside the building. Huge showroom and excellent service. Big help from Internet Sales Manager Jimmy Nguyen . More

Billy is great to work with!! I had some a few issues with my car but Billy who works at the service department went above and beyond to fix the issue. I have been going to Scott I had some a few issues with my car but Billy who works at the service department went above and beyond to fix the issue. I have been going to Scott Clark for 19 years but Billy is the best person to deal with. Thank you More

Outstanding Service Great Service Steve Vadala and the Team I have been going to this place for long time and as always been a satisfied by the customer service they pro Great Service Steve Vadala and the Team I have been going to this place for long time and as always been a satisfied by the customer service they provided Easy to get appointments and highly recommend Scott Toyota More

Great! We really appreciated how easy everyone made the entire process of trading both of our cars in and leasing two new vehicles! They were understanding We really appreciated how easy everyone made the entire process of trading both of our cars in and leasing two new vehicles! They were understanding of our limited time and made things easy! More

My husband loves his tundra. We had no surprises. All of our paperwork had been completed. My husband test drove the tundra. Best price within 150 miles. Already have recommende We had no surprises. All of our paperwork had been completed. My husband test drove the tundra. Best price within 150 miles. Already have recommended. More

New car purchase I came here for a new Prius and had a great experience with everyone. The salespeople were easy to work with and the financing manager explained every I came here for a new Prius and had a great experience with everyone. The salespeople were easy to work with and the financing manager explained everything clearly. More

Great Crystal kush is very friendly, Good communication always will a smile, I work with other service managers, now alway like working through Crystal. S Crystal kush is very friendly, Good communication always will a smile, I work with other service managers, now alway like working through Crystal. She very professional. More