
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,626 reviews
service appointment I went in for an oil change and the engine light was on. All was explained fully to me. I was given a shuttle ride to and from home. Marshall was won I went in for an oil change and the engine light was on. All was explained fully to me. I was given a shuttle ride to and from home. Marshall was wonderful with me and walked me through everything and made it easy to understand. The driver Duane, was courteous and interesting. More
Service Review Wesley is a phenomenal service manager and always a pleasure to work with. I prefer to work with Wesley on every visit. This was another great experie Wesley is a phenomenal service manager and always a pleasure to work with. I prefer to work with Wesley on every visit. This was another great experience. More
Great For this oil change the guy really helped me understand what was going on with the car. To buy another car from this dealership I would not. A very ba For this oil change the guy really helped me understand what was going on with the car. To buy another car from this dealership I would not. A very bad experience. More
Negative shopping experience Went looking for a used vehicle to purchase with my college age son. Spent more time waiting for salesperson to check the online availability than act Went looking for a used vehicle to purchase with my college age son. Spent more time waiting for salesperson to check the online availability than actually looking. Finally had a manager come out and say, “What would you think if I told you I could get you in a new car for less than the price of a used one?” to which I replied, “I’d be skeptical.” He then tried to convince me that leasing a car in my son’s name was a better option. I explained that this is not what we want and it is certainly not what we need. When this effort failed, he basically walked away, leaving the salesperson with nothing to discuss. I’m not in the habit of posting negative reviews, but this experience really irked me. I should note that I previously purchased a car here in 2012 and said after that experience that I would never again buy a car from Scott Clark Toyota. I am now publicly stating this for the benefit of others. To be fair, their service department has been great to work with, I would recommend them in a heartbeat. More
state inspection Because of Steve's alertness in seeing me waiting for my car he personally got the key and gave it to the person to get the car so I could get to may Because of Steve's alertness in seeing me waiting for my car he personally got the key and gave it to the person to get the car so I could get to may appointment on time. More
Good people,good service Steve wrote up an accurate service order for work I wanted done, and advised me of the progress. The work was completed within the estimated time. I Steve wrote up an accurate service order for work I wanted done, and advised me of the progress. The work was completed within the estimated time. I always enjoy good service at Scott Clark Toyota, and find the personnel pleasant and responsive. Steve did a great job for me. More
Great Service Steve was very friendly when he greeted me at my car. He confirmed my appointment and the service being performed. He kept me advised of the progre Steve was very friendly when he greeted me at my car. He confirmed my appointment and the service being performed. He kept me advised of the progress and confirmed product replacement before the work was performed. I highly recommend Steve for your service advisor. More
Flat tire Brian kept me informed while I waited for the tire to be repaired. Fortunately the tire was fixable and saved me a lot of money. Brian Was also know Brian kept me informed while I waited for the tire to be repaired. Fortunately the tire was fixable and saved me a lot of money. Brian Was also knowledgeable. More
Amazing , over the top experience From the moment I walked in the door , it was the most pleasant experience. Everybody is super friendly and extremely helpful. They have so much to From the moment I walked in the door , it was the most pleasant experience. Everybody is super friendly and extremely helpful. They have so much to occupy your time if you have to wait. There’s a cafe , plenty of tv’s , magazines , even a lady to do you nails! Will purchase ALL my cars from this dealership! Thank you Scott Clark Toyota! More
Great customer service! I appreciate how easy it is to schedule a service appointment, whether online or over the phone, it’s never a hassle. And when you arrive, they are re I appreciate how easy it is to schedule a service appointment, whether online or over the phone, it’s never a hassle. And when you arrive, they are ready to greet you with plenty of agents on duty. It’s very comfortable to wait, but if you need to leave your vehicle there are options to do so. Great friendly and knowledgeable service. Thanks Scott Clark Toyota! More