Kannon Baker

I was rushed into a purchase. My sales associate didn't even show me the final numbers before sending me to the finance office and they did not honor prices that were posted onlin My sales associate didn't even show me the final numbers before sending me to the finance office and they did not honor prices that were posted online. The finance agent wouldn't answer any questions without a supervisor and answered several personal calls instead of explaining what was happening and how the warranties worked. The dealership also enrolled me with a predatory loan company without disclosing any of the fees associated. They would not explain how I could get financing through my personal bank or any of the options I had even though I have excellent credit and no debt. On top of all of this I had to immediately get a sensor replaced on the car the next day which I had asked several times to make sure that I wouldn't need to because a warning was flashing during the test drive. They also charged me 400 dollars for a second set of "new" keys that came with a low battery and a stuck compartment. More

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I went in to pay cash for a vehicle and insisted I finance it at a high rate. He acted like they would not sell me a vehicle unless I financed it. His sarcasm was disturbing and many would consider hi finance it at a high rate. He acted like they would not sell me a vehicle unless I financed it. His sarcasm was disturbing and many would consider him insulting. I would not recommend Kannon Baker at Scott Clark Toyota More

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Never pushed me to make a sale or decision on my part. Very helpful and courteous service. The whole process was seamless. Very helpful and courteous service. The whole process was seamless. More

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They didn’t honor the purchase price when the lease ended. Of course they should include fees and taxes, but you can’t change the purchase price on the agreement. We will never buy a Toyota car again! ended. Of course they should include fees and taxes, but you can’t change the purchase price on the agreement. We will never buy a Toyota car again! More

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Tito was amazing. I’ve purchased 4 Highlanders here. Everyone is so nice and friendly. Thank you for the great service. I’ve purchased 4 Highlanders here. Everyone is so nice and friendly. Thank you for the great service. More

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Bought a car from them recently, customer service was pretty good on the surface, but the sales and finance team lack integrity. They wanted to upsell me on a service plan and spent 15 minutes doing so, pretty good on the surface, but the sales and finance team lack integrity. They wanted to upsell me on a service plan and spent 15 minutes doing so, but cenventially failed to mention a $1300 maintenance fee. It was on one of the papers I signed, but then again they had me sign 20 of them. Now they won't answer calls or respond to emails asking about passing this cost on to the customer and what they even did that cost that much. Technically not illegal, but scam adjacent. Can't even get into contact to cancel the service plan, would prefer to spend that money with a business I can actually trust. More

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Employees are polite and friendly, very helpful in many ways. Always willing to go the extra mile in helping you with any issue with the car you may have. ways. Always willing to go the extra mile in helping you with any issue with the car you may have. More

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Kannon Baker was exceptional helping when I purchased my 2022 4 Runner a couple months ago. I would definitely call and work with him again. This is the third Toyota I have had and Kannon was by far the m 2022 4 Runner a couple months ago. I would definitely call and work with him again. This is the third Toyota I have had and Kannon was by far the most help as far as keeping in touch and contacting me when my vehicle arrived all the way to final closing papers . I would highly recommend Kannon to help with any sale .. More

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Over the past few years I’ve purchased two cares from Scott Clark Toyota. The most recent being a new Highlander. I was put in contact with Kannon who assisted me through the entire process. When I had q Scott Clark Toyota. The most recent being a new Highlander. I was put in contact with Kannon who assisted me through the entire process. When I had questions he was available to answer or find and answers for me. This was reassuring and a great service. Having a point of contact made the whole car buying process much easier. More

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Kannon was very gentlemen, very informative about cars and what I wanted. No pressure on buying but got a good deal on my new car. Thanks to Kannon! I love my car. and what I wanted. No pressure on buying but got a good deal on my new car. Thanks to Kannon! I love my car. More

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