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Scott Clark Toyota
Matthews, NC
4,653 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,653 reviews
May 06, 2019
GOOD SERVICE I was rendered excellent customer service in the Maintenance department. Also, the cost of my service was perfect. The Cashier was very personable an I was rendered excellent customer service in the Maintenance department. Also, the cost of my service was perfect. The Cashier was very personable and professional. More
by Al Alex
Employees Worked With
Crystal Kush
May 06, 2019
Dealership increased the price of the vehicle after agreed I was car shopping on Saturday and decided to try scott clark toyota, , after trying several cars teh sales manager recommended a Lexus R430 SUV,, a I was car shopping on Saturday and decided to try scott clark toyota, , after trying several cars teh sales manager recommended a Lexus R430 SUV,, after negotiating i decided to purchase the vehicle with a Monday pickup, after waiting all day I decided to call the dealership to set a time to complete the purchase. I was told the car needed repairs and they were increasing the car after we agreed on the purchase price.. I will NEVER purchase from this dealer and will never recommend the dealership to anyone. More
by AB2020
May 06, 2019
Great Service Department Both the gentlemen (Billy and Pete) that handle my account go beyond what is expected in order to help me out. Billy has been my account manager for Both the gentlemen (Billy and Pete) that handle my account go beyond what is expected in order to help me out. Billy has been my account manager for 2 years and handles the 17 Toyota trucks from emergency service to routine maintenance. More
by SKIRCHNER
May 05, 2019
105,,000 mile check. Bought my car at this dealer. Loved my salesman, DJ Durst. Have had the car 7 years. No major problems. This visit was fairly quick. I always bring a Bought my car at this dealer. Loved my salesman, DJ Durst. Have had the car 7 years. No major problems. This visit was fairly quick. I always bring a book and was surprised I didn't get to read more. Service advisor Greg was very nice. More
by Sija43
Employees Worked With
Billy Carroll, Greg Aldredge
May 05, 2019
Never a bad experience. For an always busy dealership, our wait time is always appropriate and comfort while waiting is exceptional. Employees are always friendly and attenti For an always busy dealership, our wait time is always appropriate and comfort while waiting is exceptional. Employees are always friendly and attentive. Great options in waiting area. More
by K Ricks
Employees Worked With
Brian D G
May 05, 2019
2019 Highlander Excellent experience! They made sure I was happy with my purchase! All needs were met. All had good personalities. Knowledgeable and friendly staff. E Excellent experience! They made sure I was happy with my purchase! All needs were met. All had good personalities. Knowledgeable and friendly staff. Excellent and quick process from start to end. More
by Melissa
Employees Worked With
Ramon, Nasir, Clark
May 05, 2019
Positive experience The best dealership!! The sales person and manager help me find the best price to buy my new car. So i recommend this dealer when shopping for a car. The best dealership!! The sales person and manager help me find the best price to buy my new car. So i recommend this dealer when shopping for a car. More
by Royner055
Employees Worked With
Kenneth Trewin
May 05, 2019
Great service and understanding people. Was really nice to also have a shuttle service so I didn't need to stay there all day. I was not able at this time to get and understanding people. Was really nice to also have a shuttle service so I didn't need to stay there all day. I was not able at this time to get some of the needed things done because of cost, but will come back at another time More
by Artist
Employees Worked With
Gary, Shuttle Driver , Billy Carroll
May 04, 2019
Amazing Service Everyone involved in the process was exceptional. I would highly recommend this dealership and these group of people for anyone looking for a new veh Everyone involved in the process was exceptional. I would highly recommend this dealership and these group of people for anyone looking for a new vehicle. More
by zrh0019
Employees Worked With
Leudy Pichardo, Steven Carrasquillo, Rashid Gregory
May 04, 2019
The Purchase for the Service I purchased my vehicles from Scott Clark Toyota because the service department. They deliver EXCELLENT customer service. The waiting area is so clean. I purchased my vehicles from Scott Clark Toyota because the service department. They deliver EXCELLENT customer service. The waiting area is so clean. Marshall Moore, my Service person explains so well the issues the car may have with excellent guidance. More
by Gwigfall
Employees Worked With
