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Scott Clark Toyota
Matthews, NC
4,653 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,653 reviews
February 10, 2019
Service Billy Carroll was my service writer. He always takes good care of me and my vehicle. I am pleased with Scott Clark Toyota and its service. Billy Carroll was my service writer. He always takes good care of me and my vehicle. I am pleased with Scott Clark Toyota and its service. More
by Da Judge
Employees Worked With
Billy Carroll
February 09, 2019
Continuous Improvement Everuytime I go there are more workstations in the service area and more places for clients to wait and do other things in the showroom/waiting area. Everuytime I go there are more workstations in the service area and more places for clients to wait and do other things in the showroom/waiting area. It gets better. More
by Poet2020
Employees Worked With
Brandon Beck
February 09, 2019
Good service Very helpful with what was requested. Will come back again next week to have leak repairs. Will setup a an appointment and will ask for Steve. Very helpful with what was requested. Will come back again next week to have leak repairs. Will setup a an appointment and will ask for Steve. More
by Pam
Employees Worked With
Steve Vadala
February 09, 2019
Wonderful service Took my car in for 65,000 service. Needed new brake pads too. My service person was Pete Acree. Pete explained everything to me that needed to be done Took my car in for 65,000 service. Needed new brake pads too. My service person was Pete Acree. Pete explained everything to me that needed to be done. Service was great and time was wait was not bad! More
by Happylady
Employees Worked With
February 08, 2019
My car’s lights My problem was solved and additional information and solution was given me of another problem I was not aware. I consider the service given to me tru My problem was solved and additional information and solution was given me of another problem I was not aware. I consider the service given to me truly exceptional. More
by nimalou38
Employees Worked With
Steve Vadala
February 08, 2019
Normal 5000 mile service on two vehicles this week Justin Bustle oversees service & WD performs service on each of my vehicles so that they perform reliably without attention between 5000 mile service Justin Bustle oversees service & WD performs service on each of my vehicles so that they perform reliably without attention between 5000 mile service visits. WD always does the normal service requirements, and checks and fixes other potential problems before they become big problems. More
by cdinkler
February 08, 2019
Billy Carroll is the best service manager. Always get service work done at Scott Clark. Billy Carroll is the best service manager I have ever used. Very efficient and knowledgeable. Ask for Bil Always get service work done at Scott Clark. Billy Carroll is the best service manager I have ever used. Very efficient and knowledgeable. Ask for Billy. More
by Bo
Employees Worked With
Billy Carroll
February 07, 2019
Great Service I have dealt with Crystal since owing my Avalon. She has always been very pleasant and informative on what condition the auto was in and informed me o I have dealt with Crystal since owing my Avalon. She has always been very pleasant and informative on what condition the auto was in and informed me of costs that were related for the service to be provided. More
by 427winston
Employees Worked With
Crystal Kush
February 07, 2019
very fast and professional I've been taking my car there for years and they have always been a pleasure to deal with...thanks for everything, i look forward to many many years o I've been taking my car there for years and they have always been a pleasure to deal with...thanks for everything, i look forward to many many years of great customer service. More
by Peter Moreno
Employees Worked With
Jimmy Cline, Crystal Kush, George Hatzel
February 07, 2019
GREAT SALES EXPERIENCE Friendly staff Great service always checking to see if I needed anything. Completed paperwork in a timely manner. Followed up with me to make sure I w Friendly staff Great service always checking to see if I needed anything. Completed paperwork in a timely manner. Followed up with me to make sure I was happy. More
by moore,eric 060192
