Scott Clark Toyota

My husband and I are rebuilding our credit (we don't recommend getting divorced and losing your job in the same year). We needed a second car with low mileage and great fuel efficiency. We debated a buy recommend getting divorced and losing your job in the same year). We needed a second car with low mileage and great fuel efficiency. We debated a buy here/pay here type of dealer, but the more willing a place is to work with your credit, the worse of a deal you seem to get, not to mention the poor-quality inventory available to bad credit folks. So I searched on Auto Trader for local dealers that work with all types of credit and many of the big dealers claim to do so. I liked the online price of a Kia at Keffer Kia of Mooresville and started there. I quickly learned that most dealers include rebates in their online prices...rebates that maybe 2% of the population qualifies for, so that seems like a bait and switch legal issue to me. Next I learned that the interest rate cap on a new car loan is 10% in NC vs. a 28% cap on a used car loan. Unfortunately that was a boldface lie and the cap is actually 18%. Makes a big difference on a now $17,000 bottom of the line Kia Soul. Desperate for a sale, the finance manager promised he could get a deal for my required monthly payment. I was desperate for a car and wanting to get the process over with so I let him try and took the car overnight to try it out. The next day he called and apologized for not being able to make it happen at the monthly payment we wanted. He was unwilling to budge on the price, even though the vehicle was listed for $4k less on Auto Trader with the rebate caveat buried. No matter, I didn't like the Soul anyway. Terrible blind spots and stiff seats. Now to the fun part of my story. I saw Scott Clark ads everywhere, but they are about an hour and 40 minutes from us, so I was hesitant to drive all the way down there to be faced with a similar scenario. I reached out through the website and got a call immediately from Bill Patterson. I tell him our situation and my fears about going all the way down there just to be disappointed. He confidently explains how they move 500+ cars per month (is that even possible?!) so they have leverage with the banks. He also promised that the online prices were no non-sense. I already knew they had a huge inventory in our price range, so we took the gamble and headed down after work. Bill surprised us by having us fill out applications first. He said he wanted to know what we could qualify for so that he could only show us cars we could afford. He came back 2 minutes later and said "you want fuel efficiency right?" 2 minutes later we were test driving a Scion xd (the car we wanted all along). 2 minutes after we got back he presented an offer with our exact desired monthly payment. We drove it home shortly after. It was the most refreshing experience after facing denials for the last 3 years. Icing on the cake - we just received the rejection letter from Wells Fargo for the Kia Soul. Wells Fargo is the bank that financed our Scion! Bill wasn't kidding when he said they have "leverage with all of the big banks"! He was also right about the no-nonsense prices - matched exactly to the online prices. I couldn't find another dealer within 50 miles of our house that didn't have some sort of price caveat on Auto Trader. That speaks volumes to me. More

Reggie was great and did his very best getting me my car for me and my.new born son...... Thank you Reggie for the wonderful experience for me and my.new born son...... Thank you Reggie for the wonderful experience More

Scott Clark Toyota Scion has been in Charlotte for many years with my first purchase from them being in 1982. Since then members of my family have purchased over ten vehicles from them and not once have we years with my first purchase from them being in 1982. Since then members of my family have purchased over ten vehicles from them and not once have we been disappointed with the sales process or the subsequent servicing of the vehicles. My most recent visit was to consider purchasing a Tacoma. I called ahead and set up an appointment with Robert Van Alstyne who was the best salesperson I have ever dealt with. He was friendly, helpful and completely knowledgeable about the product. Additionally, he never once introduced any pressure into the sales process but gave me solid reasons why the purchase would be a wise one. If anyone is interested in purchasing a new vehicle they will be very impressed with Robert Van Alstyne and will have a positive experience which is rare in the car sales world. By the way, he never mislead me on anything and conducted himself with Honor.....which is what you would expect from a former Marine. Thanks for your service Robert! More

I bought a 2011 certified used car (Hyundai Sonata) at Scott Clark's Toyota Center through Robert Van Alstyne. I had completed an inquiry at the dealership website and within two minutes of submitting it Scott Clark's Toyota Center through Robert Van Alstyne. I had completed an inquiry at the dealership website and within two minutes of submitting it I received a phone call from Robert. Robert paid close attention to my price point and other specific requirements and provided helpful guidance in the selection process. He has a refreshing and unique approach to sales in that he is well-informed, and understands what he is selling with regard to car value, features, and comparable products. He was most efficient in the use of my time and he was prepared beyond my expectations in answering questions and guiding me to the right choice. With Robert, it's not just all business, it's about developing a sincere and professional relationship as he has followed up with me since my purchase to make sure I am a contented customer and to extend his services beyond my buying needs should I ever need additional assistance from Scott Clark's Toyota Center. More

My purchase experience with this dealership was great. Everyone I came in contact with was friendly and professional. Reggie Johnson and Stephen Pecha did a great job finding me exactly what I wanted. I w Everyone I came in contact with was friendly and professional. Reggie Johnson and Stephen Pecha did a great job finding me exactly what I wanted. I would also like to commend Jim Cline on working to see that I was completely satisifed. I truly believe this dealership cares about the satisfaction of each customer. More

Robert Van Alstyne provided a remarkable sales experience for me while I was looking for a new Prius. I shopped via the dealership website first and communicated my questions through email -- he responded q for me while I was looking for a new Prius. I shopped via the dealership website first and communicated my questions through email -- he responded quickly, thoroughly and answered my questions completely. Once at the dealership, he proved to be very knowledgeable about my car of interest and walked me through all of the car's features. Negotiations were painless and I was overall very pleased with my purchase... Just ask for Robert Van Alstyne when looking -- he'll take great care of you! More

I have been looking for a new car for the past two years, and have been to many other dealerships in the Charlotte area; and was not sold on buying a new car until I met Tyler Flack. Tyler made me feel at e and have been to many other dealerships in the Charlotte area; and was not sold on buying a new car until I met Tyler Flack. Tyler made me feel at ease with his no pressure approach. He was very knowledgeable, professional, and was pleasant to work with. At one point during our talks, it was well past closing, and he never made me feel rushed, or became frustrated, and did not pressure me to close the deal. I would recommend Tyler to my freinds and family when they are in the market to buy a new car, and I look forward to working with Tyler again when I purchase my next car. Thanks, Tyler for a job well done, and I love my new Prius C! John Ryan More

Kameron and Mike spend lots of time with my wife and me making sure we found the exact car that met our needs. They worked to get us a great price and exceeded our expectations in every way. I even got f making sure we found the exact car that met our needs. They worked to get us a great price and exceeded our expectations in every way. I even got follow up calls from them a few days after we had taken delivery to make sure we were happy and had no further questions. I have bought 3 cars from Mike Black over the past 5 years and will continue to do business with him. Kameron Knox is a great addition to his team. Kameron was knowledgeable and charming. My wife wants to adopt him! More

I recently purchased a 2000 Nissan Maxima through Scott Clark's Toyota. Dominic was amazing! He wasn't shy on giving me all the details and at the same time making sure I was completely comfortable. I felt Clark's Toyota. Dominic was amazing! He wasn't shy on giving me all the details and at the same time making sure I was completely comfortable. I felt no pressure from anyone at the dealership and felt extremely welcomed and valued. Cameron in the finance department made me super comfortable with the numbers aspect of it all. Thanks guys! More