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Scott Clark Toyota
Matthews, NC
4,667 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,667 reviews
August 29, 2023
Good service. service time a little long. People nice prompt and courteous. Overall good experience. service time a little long. People nice prompt and courteous. Overall good experience. More
by N/A
Employees Worked With
August 27, 2023
Had great experience during my first visit. The rep was so friendly and help that he made me feel comfortable during my entire stay at the dealership The rep was so friendly and help that he made me feel comfortable during my entire stay at the dealership More
by Khem khadka
Employees Worked With
Billy Carroll
August 23, 2023
Large selection. Seems to have good pricing. Efficient processes. A little disappointed with follow up on a second key for the car. I specifically asked if it c Seems to have good pricing. Efficient processes. A little disappointed with follow up on a second key for the car. I specifically asked if it came with two key fobs. The sales rep said it did and even commented that it was rare these days. However, we the car was delivered it only had one key fob and the driver said that was all he was given. I live about 2 hours from the dealership so it’s not convenient to just drop by. I tried following up with the sales rep but haven’t gotten any response. More
by GW
Employees Worked With
Steven Garcia, Mike Barbeau
August 21, 2023
Billy Carroll is absolutely fantastic! My experiences with him has always been positive and productive. He never fails at getting to matter and resolving it to my satisfaction. I am truly My experiences with him has always been positive and productive. He never fails at getting to matter and resolving it to my satisfaction. I am truly grateful for professionalism and his caring and committed customer service he renders. He is a proven valuable asset to this Toyota dealership! More
by Al Alex
Employees Worked With
Billy Carroll
August 19, 2023
Came in for regular oil change. Dealer performed Free tire alignment test at the check in. Free multipoint inspection. Efficient check out. Professional, reliable, efficient service Dealer performed Free tire alignment test at the check in. Free multipoint inspection. Efficient check out. Professional, reliable, efficient service. Worked with service advisor Marshall Moore. Highly recommend. More
by Dan
Employees Worked With
August 18, 2023
Excellent service department, thorough, friendly, informed, experienced. Billy Carroll is always going above and beyond to give quality service. informed, experienced. Billy Carroll is always going above and beyond to give quality service. More
by Jsutton
Employees Worked With
Billy Carroll
August 18, 2023
Does a great job with minimal hassle. Always a pleasure to go there. Good service. Always a pleasure to go there. Good service. More
by Bryan
