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Scott Clark Toyota
Matthews, NC
4,625 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,625 reviews
May 12, 2023
Very responsive on? you may have .The process after making deal cd of been more self explanatory, me and wife felt rushed to get us out the door . I understand making the you may have .The process after making deal cd of been more self explanatory, me and wife felt rushed to get us out the door . I understand making the process smooth and quickly as possible.over all it was a good buying experience. More
by shawn
Employees Worked With
Rami
May 12, 2023
I would recommend this dealership to anyone you have the best service ,there is keep up the great work best service ,there is keep up the great work More
by Tankjones
May 11, 2023
I am using this dealership for 15 years. Everyone is great especially Billy & Duane Thanks Everyone is great especially Billy & Duane Thanks More
by rbddesai
May 08, 2023
Have only used the service dept here . Billy Carroll is my service advisor. He is a great guy!!! Billy Carroll is my service advisor. He is a great guy!!! More
by jerryp
Employees Worked With
May 07, 2023
Service was great and it was very fast, I am satisfied with everything that was done. with everything that was done. More
by mrubio70
Employees Worked With
May 05, 2023
Marshall Moore takes really good care of me and I feel confident in whatever he tells me . Thanks to Marshall for always taking such good of me when I bring my vehicle in. confident in whatever he tells me . Thanks to Marshall for always taking such good of me when I bring my vehicle in. More
by Btwhitley
Employees Worked With
May 03, 2023
Was never notified of service completion until multiple calls made. I was told service would be completed within 1-1.5 hrs, it was 4.5 before I received my vehicle. I missed a scheduled appointment elsewhe calls made. I was told service would be completed within 1-1.5 hrs, it was 4.5 before I received my vehicle. I missed a scheduled appointment elsewhere because the vehicle was not ready on time - not to mention I made multiple calls to department to check status at 4 hour mark with no return call. More
by Mtho123
May 01, 2023
Ray little and his manager was best ever. He was outstanding very patient and well-mannered. I drove over three hours just looking for a car and he made it happen. I would refer people to him He was outstanding very patient and well-mannered. I drove over three hours just looking for a car and he made it happen. I would refer people to him anytime. More
by Shipman
April 30, 2023
It’s always a pleasure to go here for service. Great waiting area, lots of free coffee, and food for purchase. Easy to schedule, an agent checks in with you in the waiting room to give updates, an Great waiting area, lots of free coffee, and food for purchase. Easy to schedule, an agent checks in with you in the waiting room to give updates, and the service quality is great. My 16 year old Toyota van is still running well because of getting regular maintenance at Scott Clark. More
by Virginia Girl
