
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I have bought all of my cars at Scott Clark Toyota. I buy from Travis Wilson. He is their very best salesperson. The dealership is first class in sales, service and customer relations. I buy from Travis Wilson. He is their very best salesperson. The dealership is first class in sales, service and customer relations. More
I've always received good service in their Service Dept at reasonable rates. However, I was with my best friend in September of 2021 when she visited their Sales Dept and had a particularly poor experi at reasonable rates. However, I was with my best friend in September of 2021 when she visited their Sales Dept and had a particularly poor experience. This was a real shock and the first time either of us had tried to work with a person in Sales at Scott Clark who didn't seem to understand her job. We have been buying and servicing vehicles with this dealership for at least 25 years. More
Billy Carroll is very friendly and helpful. He explains everything that needs to be done, and why. I recommend seeing him if you have to have service. He explains everything that needs to be done, and why. I recommend seeing him if you have to have service. More
Everything went well and appreciate everything that was done. Everyone was so helpful so thanks. done. Everyone was so helpful so thanks. More
Marshall Moore was a delight. He was helpful and got my service done super fast! It was less than an hour He was helpful and got my service done super fast! It was less than an hour More
We were happy with the services provided and the staff we spoke to while there. spoke to while there. More
When I pulled into the service bay, there were only two other cars. I arrived at exact time of my appointment and there were at least 6 or more people in various places. I waited for a time and then real other cars. I arrived at exact time of my appointment and there were at least 6 or more people in various places. I waited for a time and then realized the other two cars had moved on and everyone was going about their job but no one had acknowledged me. I finally walked to the service manager desk to ask for help and he went over to a customer service person who soon came over to check me in. After waiting over an hour and a half for an oil change and tire rotation, I got a noice that I needed a new tire because of a puncture. In trying to decide what tie to purchase, I mentioned that I had Yokohamas on the car now. The service rep proceeded to argue that I didn’t but had another brand. I decided not to press the point and had the bad tire replaced. That took over another hour. When I went out finally to get the car, I checked the new tire and verified that indeed the other three were Yokohama tires. All in all not impressed with this trip to the dealer for service. More
Went in for brake job, end up waited for 7 hrs. The service advisor never once come to update on the service. I only got an email of extra from him of extra work the need to work and super expensiv The service advisor never once come to update on the service. I only got an email of extra from him of extra work the need to work and super expensive More