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Scott Clark Toyota
Matthews, NC
4,648 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,648 reviews
February 21, 2023
Everything went well and appreciate everything that was done. Everyone was so helpful so thanks. done. Everyone was so helpful so thanks. More
by Joefroneberger
February 19, 2023
Marshall Moore was a delight. He was helpful and got my service done super fast! It was less than an hour He was helpful and got my service done super fast! It was less than an hour More
by Velasquezfa
Employees Worked With
February 19, 2023
We were happy with the services provided and the staff we spoke to while there. spoke to while there. More
by Highlander31
Employees Worked With
February 18, 2023
When I pulled into the service bay, there were only two other cars. I arrived at exact time of my appointment and there were at least 6 or more people in various places. I waited for a time and then real other cars. I arrived at exact time of my appointment and there were at least 6 or more people in various places. I waited for a time and then realized the other two cars had moved on and everyone was going about their job but no one had acknowledged me. I finally walked to the service manager desk to ask for help and he went over to a customer service person who soon came over to check me in. After waiting over an hour and a half for an oil change and tire rotation, I got a noice that I needed a new tire because of a puncture. In trying to decide what tie to purchase, I mentioned that I had Yokohamas on the car now. The service rep proceeded to argue that I didn’t but had another brand. I decided not to press the point and had the bad tire replaced. That took over another hour. When I went out finally to get the car, I checked the new tire and verified that indeed the other three were Yokohama tires. All in all not impressed with this trip to the dealer for service. More
by Lwolfe13
Employees Worked With
February 14, 2023
Went in for brake job, end up waited for 7 hrs. The service advisor never once come to update on the service. I only got an email of extra from him of extra work the need to work and super expensiv The service advisor never once come to update on the service. I only got an email of extra from him of extra work the need to work and super expensive More
by Ya
Employees Worked With
February 13, 2023
Great service experience with Justin Bustle. Work was completed fast, good quality, and he did an excellent job in communicating status. 5star. Work was completed fast, good quality, and he did an excellent job in communicating status. 5star. More
by 277K mileage 4runner
Employees Worked With
February 12, 2023
My service at Scott Clark Toyota is consistently really good. My Service Representative, Billy is always a pleasure to work with and the mechanical service is always performed well. good. My Service Representative, Billy is always a pleasure to work with and the mechanical service is always performed well. More
by Shelah L.
Employees Worked With
February 10, 2023
Mike Miller and Billy Carroll are best in business. They work well together and have sold me many cars. They work well together and have sold me many cars. More
by Todd.Price
Employees Worked With
February 09, 2023
Scott Toyota dealership was very clean. Dealership appears to be modernized. Plenty of seating room for customers waiting to have their cars serviced. Dealership appears to be modernized. Plenty of seating room for customers waiting to have their cars serviced. More
by Jerry
Employees Worked With
