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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,798 Reviews

2,798 Reviews of Scott Clark Toyota - Service Center

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May 07, 2019

Great service I was greeted promptly and had the car in service in a matter of minutes. As well my service advisor, Steve Vadala, informed me of a factory call back More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Vadala
May 06, 2019

Always A Great Experience Marshall Moore always does a great job getting me in and out quickly. Explanation of work to be performed is clear and any changes are communicated. H More

by DaveC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

GOOD SERVICE I was rendered excellent customer service in the Maintenance department. Also, the cost of my service was perfect. The Cashier was very personable an More

by Al Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
May 06, 2019

I am not happy with Recent service performed. On May 2 I took my vehicle in for service which was required at 40,000 miles . I arrive on time they took my vehicle into the back and stated that p More

by Tcap17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Rose, Mike McClaskey, Brandon Beck
Jun 10, 2019 -

Scott Clark Toyota responded

Tcap17, Thank you for taking the time to write your review! I am sorry to hear about this issue that you had on your visit. I would like to try and help you with this situation if you have a chance to message me back on here so that I may find out the name the vehicle is under. Thank you, Stuart Phelps Director of Brand Development Scott Clark Auto Group

May 06, 2019

Great Service Department Both the gentlemen (Billy and Pete) that handle my account go beyond what is expected in order to help me out. Billy has been my account manager for More

by SKIRCHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

I had a great experience. Your service representative Joey Carroll makes sure my visits are very pleasant. Because of his quick responses and detailed information,to any concer More

by KP
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Carroll
May 05, 2019

105,,000 mile check. Bought my car at this dealer. Loved my salesman, DJ Durst. Have had the car 7 years. No major problems. This visit was fairly quick. I always bring a More

by Sija43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Aldredge
May 05, 2019

Never a bad experience. For an always busy dealership, our wait time is always appropriate and comfort while waiting is exceptional. Employees are always friendly and attenti More

by K Ricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian D G
May 05, 2019

Great service and understanding people. Was really nice to also have a shuttle service so I didn't need to stay there all day. I was not able at this time to get More

by Artist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary, Shuttle Driver
May 04, 2019

The Purchase for the Service I purchased my vehicles from Scott Clark Toyota because the service department. They deliver EXCELLENT customer service. The waiting area is so clean. More

by Gwigfall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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