Scott Clark Toyota - Service Center

Oil service tire rotation and state inspection Ross was very helpful in explaining everything. He told what I needed to do in getting my alignment on my car and the oil service is every 10000 whic Ross was very helpful in explaining everything. He told what I needed to do in getting my alignment on my car and the oil service is every 10000 which I was not aware. More

Awesome experience, Mr. Marshall is great! The service is prompt, professional and accurate. The facility is accommodating, clean, comfortable while you wait. The wait time is always brief whic The service is prompt, professional and accurate. The facility is accommodating, clean, comfortable while you wait. The wait time is always brief which is awesome. This is the best service department by far. I drive 30 miles even though there is a Toyota dealership in my area. More

Great service My service advisor, Steve Vadala was very friendly and knowledgeable. He explained the required service and answered all of my questions. All of the e My service advisor, Steve Vadala was very friendly and knowledgeable. He explained the required service and answered all of my questions. All of the employees I encountered were friendly. My car was ready when promised. More

Quick and Easy Service Visit It was a quick and easy 10K Service Maintenance Visit. My car was also washed which I didn't expect. The service person, Mary Feaster did an excelle It was a quick and easy 10K Service Maintenance Visit. My car was also washed which I didn't expect. The service person, Mary Feaster did an excellent job and brought me the receipt to me directly in the waiting area. More

Unaligned car was a surprise Bought car that had been wrecked so I was surprised they sold it without aligning vehicle before sell. They did however fix it after I brought it back Bought car that had been wrecked so I was surprised they sold it without aligning vehicle before sell. They did however fix it after I brought it back in. Didn’t think that would have passed out the door inspection More

Took 1 and half hours for an oil change I made a 945 appointment for an oil change it took almost 2 hrs and people after me were done before me. Why make an appointment and the cost is ri I made a 945 appointment for an oil change it took almost 2 hrs and people after me were done before me. Why make an appointment and the cost is ridiculous . More

Kelly Figueroa was very nice and helpful. The staff was extremely pleasant and helpful. I didn't have to wait long. I would definitely recommend the dealership to my friends and family. The staff was extremely pleasant and helpful. I didn't have to wait long. I would definitely recommend the dealership to my friends and family. More

Excellent service I am a regular customer of the Scott Clark Toyota in Matthews, NC. I purchased my Toyota Camry there and I faithfully bring my Camry to their Service I am a regular customer of the Scott Clark Toyota in Matthews, NC. I purchased my Toyota Camry there and I faithfully bring my Camry to their Service Department for all of my service needs. Mary is the service rep who has handled the service and maintenance on my vehicle for a while now. Her customer service has always been impressive, but she recently helped me when I was not even at her dealership. I recently drove my Camry to another state and experienced a mechanical issue. I took my Camry to a local Toyota dealership in that state for a diagnosis. That dealership informed me that I needed a somewhat expensive repair. I immediately called Mary and informed her of my situation. Mary researched my car's history and found that the repair could be covered by my warranty. Thanks to her, my car was repaired and the majority of the repair was paid for by the warranty. Mary took the time to ensure that my car was serviced properly and that I was treated well as a customer even though I was not even at her dealership. Now that is excellent customer service and that is why I keep doing business with Scott Clark Toyota. Thank you Mary. More

Best experience! I have been getting my car serviced at Scott Clark since I purchased it back in 2013, and Crystal had the best service out of all the associates that I have been getting my car serviced at Scott Clark since I purchased it back in 2013, and Crystal had the best service out of all the associates that I worked with through the years. The dealership was really busy, but she apologized for the wait found my appointment in the computer and called me as soon as my vehicle was ready. More

Excellent job 👍 Excellent I’m happy with Toyota services I’ll recommend to all my friends well done good job 👍 This is my first Camry run smoothly good on gas mile Excellent I’m happy with Toyota services I’ll recommend to all my friends well done good job 👍 This is my first Camry run smoothly good on gas mileage More