Scott Clark Toyota - Service Center

Checkin was fast and thorough with Tommy making sure he had noted all of my concerns. I had been having trouble with. My electronics and Adonis went over everything I didn’t understand and showed me some had noted all of my concerns. I had been having trouble with. My electronics and Adonis went over everything I didn’t understand and showed me some troubleshooting. More

Always clean, supportive and willing to work with my needs. Staff is friendly and professional needs. Staff is friendly and professional More

Archie N always gives the best customer service I know my car is in good hands car is in good hands More

Thank you to Mr Marshall Moore and Sergio , my car is running smood not problem running smood not problem More

Scott's Toyota has a wonderful service department. They're always nice and friendly and take your car right in time. They keep you updated on the services they are providing and the cost. I have been They're always nice and friendly and take your car right in time. They keep you updated on the services they are providing and the cost. I have been going there for over 20 years and have never had a problem. The service is excellent! More

Marshall Moore is always helpful and we always ask for him at the service department him at the service department More

My 2022 Tundra had a recall on the engine. I met with Billy Carroll who assisted me upon arrival to address my vehicle issues, I let him know that Matt the service manager had contacted me abo I met with Billy Carroll who assisted me upon arrival to address my vehicle issues, I let him know that Matt the service manager had contacted me about my vehicle recalls. Billy introduced me to Matt, the manager of service. When I met him, he explained what would happen and provided me the time it would take to complete the work. He had a listening ear to another concern I had about plastic Toyota was using on parts of the seat, which everyone with a 2022 Tundra is aware of. When I picked up my vehicle that issue was taken care of also, to my surprise. I bought the vehicle in Texas but now live in the Carolinas and Scott Clark Toyota will be my go to for service moving forward. All my work was completed in a day and a half. Thank you Matt for all you over see, and the mechanics that completed the job. Scott Clark’s team did a great job with customer service Sincerely Alex V. More

I have so bad experience for the Toyota Clark dealer service department in Matthews. I drive to hwy and my tire pressure sine start flushing and tire pressure display screen show me nothin except go to service department in Matthews. I drive to hwy and my tire pressure sine start flushing and tire pressure display screen show me nothin except go to dealer and check. I stop and check my tire pressure by my self and all is fine. I go to dealer service because i pay extra warranty to my car and I'm so unhappy to hear i need to pay for diagnosis first around 120$ and than pay extra if my warranty don't covered the parts if i need to replay some. I ask can they tell my its free or not before diagnostic and they say NOOO. Of course I'm go away and try to ask seme question to another company, and that gays spend 5 minute to fixt my problem without any penny. I was left from Toyota service with very unpleasant aftertaste after visiting. They push you to bay extra warranty when you bay car and then you understand you pay for nothin!!! Don't recommend anybody to come to this service for any problem except oil changes., More

Customer service outstanding. Marshall has great customer service skills. I like kept me informed. All was good Marshall has great customer service skills. I like kept me informed. All was good More

Always great service and nice people to work with. I would not take my car anywhere else I would not take my car anywhere else More