Scott Clark Toyota - Service Center

We were happy with the services provided and the staff we spoke to while there. spoke to while there. More

When I pulled into the service bay, there were only two other cars. I arrived at exact time of my appointment and there were at least 6 or more people in various places. I waited for a time and then real other cars. I arrived at exact time of my appointment and there were at least 6 or more people in various places. I waited for a time and then realized the other two cars had moved on and everyone was going about their job but no one had acknowledged me. I finally walked to the service manager desk to ask for help and he went over to a customer service person who soon came over to check me in. After waiting over an hour and a half for an oil change and tire rotation, I got a noice that I needed a new tire because of a puncture. In trying to decide what tie to purchase, I mentioned that I had Yokohamas on the car now. The service rep proceeded to argue that I didn’t but had another brand. I decided not to press the point and had the bad tire replaced. That took over another hour. When I went out finally to get the car, I checked the new tire and verified that indeed the other three were Yokohama tires. All in all not impressed with this trip to the dealer for service. More

Took my van on time, kept in contact with me while I waited. Very friendly and got me out on time waited. Very friendly and got me out on time More

Went in for brake job, end up waited for 7 hrs. The service advisor never once come to update on the service. I only got an email of extra from him of extra work the need to work and super expensiv The service advisor never once come to update on the service. I only got an email of extra from him of extra work the need to work and super expensive More

Great service experience with Justin Bustle. Work was completed fast, good quality, and he did an excellent job in communicating status. 5star. Work was completed fast, good quality, and he did an excellent job in communicating status. 5star. More

Mike Miller and Billy Carroll are best in business. They work well together and have sold me many cars. They work well together and have sold me many cars. More

Scott Toyota dealership was very clean. Dealership appears to be modernized. Plenty of seating room for customers waiting to have their cars serviced. Dealership appears to be modernized. Plenty of seating room for customers waiting to have their cars serviced. More

Clean. Great lobby. Nice staff. Probably a little understaffed. Even with appointment, it takes several minutes for a service writer to even greet you. I do Great lobby. Nice staff. Probably a little understaffed. Even with appointment, it takes several minutes for a service writer to even greet you. I don’t need to be helped right away, but a “hey mam, be there with you shortly” would work just fine. Like waitresses buy themselves a few minutes by greeting with water before coming back for orders. Otherwise, great guy. Informative with my options. I like the text to review your quote system. The recommendations were a little fluffy… I chose 2 of the 5 recommendations.. but otherwise reasonable time waiting & they also set that expectation early when I made the appointment. Give Foster a raise. Cute & kind. Will be back. Thanks! More

I was towed in for emergency repair this past Friday afternoon. Pete Acree took excellent care of my 2017 Camry and even worked in oil change and tire rotation I had scheduled for next week, saving me afternoon. Pete Acree took excellent care of my 2017 Camry and even worked in oil change and tire rotation I had scheduled for next week, saving me a trip. Thank you, Pete, for your great work and courtesy. More

Nik was quick to approach me once I drove into the bay. He was great with informing me of what the 50K maintenance check would cover as well as keeping me informed of the service status being done. Serv He was great with informing me of what the 50K maintenance check would cover as well as keeping me informed of the service status being done. Service had 3 shuttle drivers when I was there & was fortunate to ride with Gary. We had a good conversation to and from. I learned new backroads to get to Scott Clark’s! More