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Scott Clark Toyota - Service Center

Matthews, NC

4.7
2,803 Reviews

2,803 Reviews of Scott Clark Toyota - Service Center

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October 09, 2021

Marshall was super to work with. Kept me updated via text email and phone. Great experience at Scott Clark, we will be back. Thank you Marshall. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2021

Mary feaster was Very professional , quick, and took care of my car needs, The service was great. Was informed about problem, cost and time frame of repair needed. It was done in the time she said and cost w More

by Jblass79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Feaster
Oct 08, 2021 -

Jblass79 responded

Mary feaster was Very professional , quick, and took care of my car needs, The service was great. Was informed about problem, cost and time frame of repair needed. It was done in the time she said and cost was exactly what she quoted me…thanks

October 08, 2021

Justin always took care of everything I needed and kept me on budget, literally for like 12 years through 2 vehicles. I was a little worried when he moved to a new position. For the past year I didn’t fee More

by Amaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Hallock
October 07, 2021

Did the requested work within time quoted and expenses were outlined completely. Service advisor very helpful More

by Ed K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Even though my part was on back ordered Marshall was very good about explaining what was wrong with my car. He was very professional and even went out of his way to fix my reading glasses which were imp More

by Screenname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

Charges for repair is always higher than the average. They don’t keep the good sales people. Their techs always making minor mistakes. More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Acree
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Moore
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Zajac
2.0
This rating includes all reviews, with more weight given to recent reviews.
Archie Newton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Aldredge, Sam Barnes, Mark Morrow
October 03, 2021

Friendly staff. Keep me informed on the status of car and never perform additional work until asking first. Professional and respectful. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hallock
October 03, 2021

Mark stayed in touch on status of service. There was a filter that needed to be replaced. He honestly explained what the filter did and that it did not affect the engine. I had the filter replaced. But hi More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Morrow
September 30, 2021

It was a pleasure. Simple quick and easy. Could not have been any better. A+ More

by Adrummond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

I was very disappointed getting my oil changed. I was there 2 hours. No one came inside to get me. After almost 2 hours I went to the desk inside and she told me to go outside to get my keys. I had an ap More

by Joycecox7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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