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Scott Clark Toyota - Service Center

Matthews, NC

4.6
2,814 Reviews

2,814 Reviews of Scott Clark Toyota - Service Center

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March 09, 2021

Scott Clark hands down has THE BEST customer service. I will forever recommend them and cannot say enough great things about each experience and visit I’ve had there! More

by Elaine Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce
March 08, 2021

Personnel were very courteous, attentive, and helpful. Facility is very clean. Vehicle was ready when promised. Vehicle is still under warranty so price was not an issue. More

by ritaritchie43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mogammed
March 06, 2021

My experience was very unsatisfactory. I arrived at 9:30am & car was not ready until the following day. And I received no status reports. The service rep was never readily available by phone & did not More

by Lalaatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Alexander
March 04, 2021

Great service department. Been using them for 5 years now. They are fast and efficient and I would highly recommend this service department above all others. More

by Mccaintreva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

I have been a customer of Scott Clark's Toyota City since 2007. I was a never a fan of dealer service departments. Not true with Scott Clark. My service advisor, Pete Acree, has been nothing but straight More

by 1stampman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

Very good service. When reserving rental appointment schedulers need to let you know what insurance information you need to bring. cost $30 for $10 rental More

by Jjmillr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Archie - service
February 26, 2021

I would give him a he a10. He was very prompt, courteous I would give him a he a10. He was very prompt, courteous and friendly. He explained and answered all questions and concerns. My wife enjoyed her mani More

by Tinkermoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Lee Proper
February 24, 2021

Excellent service provided by Bruce Proper. Thoroughly guided and helped us during the service. Prompt response in updating us regarding the repairs and suggestions for future. More

by SN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Proper
February 20, 2021

Matt Zajac in the service department definitely gets 5 stars! Goes above and beyond to make sure your experience with Toyota is a good one. Car is washed and ready within expected time frame. Not all of o More

by schwartzpb@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Zajac
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

I had such a wonderful experience. From the wonderful service at checkout from Mrs. Taft all the way down to Archie. Thank you so much for the wonderful service. I will definitely be back. More

by Brittany Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette Taft, Archie
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