Scott Robinson Honda

I really enjoyed working with Herbert Castro!! I dread buying a new car, it has taken me 13 years to buy a new one and Herbert made me feel so comfortable, was not pushy at all. He allowed me to test dri buying a new car, it has taken me 13 years to buy a new one and Herbert made me feel so comfortable, was not pushy at all. He allowed me to test drive as many cars as I wanted and I enjoyed the whole experience; from test driving, to figuring out the deal, to actually buying the car. I would recommend Herbert to any of my friends and family! More

For the five and a half years, I have gone to Scott Robinson Honda on Hawthorne Blvd. Each employee that I have spoken to in the Service Dept seems to have a negative attitude toward customers. Perso Robinson Honda on Hawthorne Blvd. Each employee that I have spoken to in the Service Dept seems to have a negative attitude toward customers. Personally, I have spoken to a few Service Reps at Scott Robinson Honda and each and every time I have had service done on my Civic I have had to deal with people in that department who seem to go through the motions of their job; but, really don't have the personality to be working as a service rep dealing with customers. I have even sent emails to Jeff Robinson with no reply from him. I have spoken to the Honda Corp and they informed me that each Honda dealership is independently owned. I understand that; however, I feel there should be some guidelines that Honda expects their dealers to follow. The last time I tried to get the van to take me home locally while my car was being serviced; they gave me such a hard time that I became disgusted and walked home. They appear to do a good job servicing customers cars. However, their attitude toward Honda customers leaves a lot to be desired. Personally, I feel Scott Robinson Honda is mismanaged and until they can do a better job of showing me that they are really concerned about the customers needs when they bring their car in; I would highly NOT recommend this dealership. More

I bought a 2013 Accord and I had an awesome experience with Fawzy Mansour. He was friendly , knowledgeable, and very attentive to my needs. He was not pushy at all. I trusted his honest opinions of the pr with Fawzy Mansour. He was friendly , knowledgeable, and very attentive to my needs. He was not pushy at all. I trusted his honest opinions of the product he was selling. I will definetly recommend him and Scott Robinson to anyone shopping for a car.... Niki, Torrance, CA More

Just bought the used car under dealer's satisfactory points of quality and warranted for 30days/or 1000 miles driving that one. Three points of dissatisfaction of the car's quality has been found dur points of quality and warranted for 30days/or 1000 miles driving that one. Three points of dissatisfaction of the car's quality has been found during pre-sale drive with a salesman M. Castro "on the board" and been promised to fix. Extra 2 points of dissatisfaction has been found after the first 100 miles after purchased the car. Car was stand on Service Department at Scott Robinson Chrysler Dodge Jeep site and for all business hours on 01-18-2013 and there is absolutely nothing has been fixed... at all. I've been called to a service department for 4-5 times, and just left messages, because there was nobody to answer the call. Just after 04:25 P.M., service adviser D. Sanchez called me back and told that they do not have a time to start and finish any kind of work. So, I have to pick up the car and in couple of days back. It is a very first and so bad experience dealing with service representatives... in my entire life...very bad. However, I am very satisfied in working with a financial department and it's manager Mr. Jason Corrigau, who personally assist me in process of making Sale-Purchase agreement and did it with the highest level of professionalism and as human being as well. He, also, by my request, spent his own time in order to help me in dealing with Service Department, and I hope the car's problems will be fixed on my next visit to Service Department. That is why I put "yes" and recommend SCOTT ROBINSON dealership to other people, because there is very professional management in Financing and I believe in other departments, as well. So, that is my first opinion about Scott Robinson's Chrysler Dodge dealership in Torrance, CA Sincerely yours, Vladimir Lyudmirsky More

The day after Christmas we went in to just look at vehicles and left with a 2011 Honda Pilot. The salesman, Jim Capella did an awesome job, showed us new & used vehicles with No pressure. The financin vehicles and left with a 2011 Honda Pilot. The salesman, Jim Capella did an awesome job, showed us new & used vehicles with No pressure. The financing was a lot quicker than expected. Thank you for a great experience and we will definitely refer our friends & family. More

We purchased a new CR-V on Thursday. We had talked to other Honda dealers and Van and Vern was the first with the best price and provided a very simple honest approach towards the purchase. We were in an other Honda dealers and Van and Vern was the first with the best price and provided a very simple honest approach towards the purchase. We were in and out in about three hours and we were not hassled to pay more or buy more add-ons. We’ve had other experiences purchasing Hondas from other dealers and Scott Robinson completely blew those guys out of the water. We are extremely satisfied and we will be taking our new car there for servicing and keep them in mind for the future. I would give it a five star experience. Thanks! More

Great place will buy next car here in a couple of months, it was a good experience, the gas tank was empty, but who cares i picked the car up on a saturday night, it had just arrived and i didnt get to the d it was a good experience, the gas tank was empty, but who cares i picked the car up on a saturday night, it had just arrived and i didnt get to the dealership until 830 at night, sales guy jason was great More

We arrived at Scott Robinson Honda after signing up on the Costco buyer Program. We were kept in the loop the days before by emails and a phone call. On arrival we were met immediately at the dealer by N the Costco buyer Program. We were kept in the loop the days before by emails and a phone call. On arrival we were met immediately at the dealer by Natalie, who then introduced us to our sales person, Krishelle. The costco program was explained to us, we went out into the lot and picked out a vehicle to test drive, (Had already determined a CRV was in the picture). After the test drive my wife was sold on the CRV and we went in to complete the deal. Krishelle made that purchase experience one of the best I have ever had, (quite a few cars in my 50 years of buying). What was really a pleasure was the Finance, extra add on, paper work meeting with Mike. No hard core pressure on extra items, very professional. All in all, by far, the nicest and quickest purchase we have had in the last four purchases. Thanks again Natalie, Krishelle and Mike. More