Scott Robinson Honda
Torrance, CA
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I just had my 35,000 mile service on my 2018 Civic Sport. It was a busy Friday morning when Tony greeted me at my car. He was professional and friendly. He quickly wrote up the work order. I waited in the lo It was a busy Friday morning when Tony greeted me at my car. He was professional and friendly. He quickly wrote up the work order. I waited in the lounge. 30 minutes later, Tony informed that my car was ready for me. WOW! That was quick! I have always been treated with respect and professionalism by Tony and the rest of the staff. Thank you! More
We are from out of town, bringing our daughter here for college, when our Ram truck broke down on a Thursday. It was towed to this dealership, who told us in short order it was the fuel pump. They had to college, when our Ram truck broke down on a Thursday. It was towed to this dealership, who told us in short order it was the fuel pump. They had to order one from their L.A. facility. They said they couldn't get one until Monday. All day Monday, I called several times just to find out if indeed the pump arrived. No one ever responded. Our service technician had the day off, however twice I was told, "She's with a customer!" Around 4:30 pm we received the truck. It was in the garage for less than 30 minutes, yet our bill was $1165.95 That's right, a fuel pump at this dealership is $1165.95. Actually, with sales tax, it was $1205.33. I felt like crying after the financial ordeal of staying in L.A. for 5 days and nights. I plan on contacting and exploring every conceivable avenue to hold them accountable. More
We came to this dealership not sure if this will be the right place to lease our next car since we have never done business with Scott Robins Honda only other Honda dealers. My husband and I were extremely right place to lease our next car since we have never done business with Scott Robins Honda only other Honda dealers. My husband and I were extremely happy with the service and knowledge of our Sales Associate Carlos Correa. He is very professional, great sales person, explained to us every single detail about the cars we provided options for. Carlos is very friendly and made us feel at home and he wasn't pushing the sale, he provided us time to make our decision. He worked a great deal with the finance team for us. This is lease #6 for our family but Carlos went above my expectations with this sale. I strongly recommend him to work with if you are looking at purchasing or leasing a car. I will also give kudus to Richard Bruce from the Finance office, usually this is the step of leasing a car that I don't really like but Richard made it seamless and we did it super fast, great personality and very knowledgeable as well. Scott Robinson is our new home for our next car for sure. More
Brett in finances is very friendly with customers and offers helpful customer service. He works hard to make sure customers are satisfied with their purchase and that they are assisted in a timely manner offers helpful customer service. He works hard to make sure customers are satisfied with their purchase and that they are assisted in a timely manner. He is a very nice and social. More
Ihab Ghobrial is the guy you want to looking for when you decided to get your new car at Scott Robinson. He helped me and answered all my questions and he was honest with me the whole process. I really appre decided to get your new car at Scott Robinson. He helped me and answered all my questions and he was honest with me the whole process. I really appreciate his help. I got my first car, a 2020 civic sport and I couldn’t be more happier. Also shot out for Richard and Kevin from the finance department. They are also awesome!!!! They have lots of options that you can work with and adjust with your needs. Huge store and friendly staff. More
Steven Ford was wonderful. Honda should have more employees just like him. He went out of his way to help me understand the differences between the two models that I was choosing and deciding on. He employees just like him. He went out of his way to help me understand the differences between the two models that I was choosing and deciding on. He made perfectly sure I know the features of the car I chose. And even if he had another customer, he was very patient in answering all my questions and my worries. He even drove me to my residence and then just walked back to the Honda office. Who else would take the time to do that? Excellent service from Steven Ford!!! 5 stars! More
Steve Ford, my salesman, and Sean Mcclelland in the service dept have both been kind and patient with me and have made my experience at Scott Robinson one that I will recommend to everyone. service dept have both been kind and patient with me and have made my experience at Scott Robinson one that I will recommend to everyone. More
I want to say first off my experience was the best I ever had. All the sales staff including The manager Mike Cerona were kind and patient. I would recommended them to any one who is looking to get a Honda. had. All the sales staff including The manager Mike Cerona were kind and patient. I would recommended them to any one who is looking to get a Honda. More
Scott Robinson Honda offered a very personalized, friendly, and dedicated level of experience during my visit. Sales and finance were all very knowledgeable and thorough with their help. friendly, and dedicated level of experience during my visit. Sales and finance were all very knowledgeable and thorough with their help. More