
Scranton Chevrolet of Norwich
Norwich, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Awesome experience. Had car I was interested in ready to go for a drive. Gave me full review and options on how to finance. Kamila was amazing and I was in my new car that very day. go for a drive. Gave me full review and options on how to finance. Kamila was amazing and I was in my new car that very day. More
Had a scheduled oil change for 10am, a routine maintenance that should take no longer then 20 minutes, took over 2 hours. This is the 3rd time I’ve have vehicles maintained here and every time I’v maintenance that should take no longer then 20 minutes, took over 2 hours. This is the 3rd time I’ve have vehicles maintained here and every time I’ve waited hours! I was told that a wheel alignment would take maybe 2 hours because they were “a little behind” took over 5. The service center is over booking appointments and wasting people’s time. I work 3rd shift and things like this are an absolute inconvenience and I’m forced to get my maintenance done here or I “void” my warranty so I have no choice but to use this service center. This in no way reflects any one individual as everyone was polite and helpful! More
They were friendly and efficient they did a good job I was very pleasedI would recommend them to anybody was very pleasedI would recommend them to anybody More
They were able to secure me a very difficult vehicle to find at this time, and delivered it on time! find at this time, and delivered it on time! More
September 24,2021 Worst Chevy dealership I have ever had September 24,2021 Worst Chevy dealership I have ever had service at! Do not go there. I went to have my oil changed When I bought my truck brand n September 24,2021 Worst Chevy dealership I have ever had service at! Do not go there. I went to have my oil changed When I bought my truck brand new in JANUARY 2021 I bought the prepaid maintenance number one and two plan covers my truck up to 75,000 miles. All I want to do is get the oil changed! I honestly don't know if they ever changed it. It was never reset so I ask the service man why? Also my consoles and basket i keep in front and both glove compartments were rummaged through?? AND MOST IMPORTANTLY the oil light came on traveling back to Gales Ferry. Less than 7 miles after oil was supposedly changed??? I called the dealership they said that was odd the young man asked me if my truck was knocking I told him it better not be. I parked it and I believe it was Mike the dealer service manager came and checked it and put three more quarts of oil in it because it was LOW THREE QUARTS. I don't know what impact it's going to have. I also cannot say they did not do it on purpose because they were giving me grief over having the pre-paid maintenance plan. I called the plan administrator and he said they were required to take it. I SHOULD have left when they did not want to do it! NEVER GO THERE! I have had service all over United States. Worst service EVER. Karen More
I just purchased my fifth vehicle from Scranton I just purchased my fifth vehicle from Scranton Chevrolet. I have either leased or purchased four previous cars or trucks from Scranton in the past I just purchased my fifth vehicle from Scranton Chevrolet. I have either leased or purchased four previous cars or trucks from Scranton in the past. I have never had an issue with them EVER. Great sales staff and Service Department. It's not always easy making a new car purchase but they make it painless and offer several options. Nicco was attentive and professional. Can't wait for number 6. You gotta try them. More