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Scranton Chevrolet of Norwich
Norwich, CT
2,279 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,279 reviews
September 24, 2021
You seem to constantly find ways to overcharge customers. I told you that my passenger door wouldn't open and you charged me $69 to confirm what I told you! This is BS!!!! I told you that my passenger door wouldn't open and you charged me $69 to confirm what I told you! This is BS!!!! More
by wkingston51
Verified CustomerEmployees Worked With
September 07, 2021
It's been years since I bought a used/new car & my experience with Josh was a good one he explained everything about the car experience with Josh was a good one he explained everything about the car More
by PHYLS7777
September 04, 2021
Service was fast and on time. I have been getting my service here since they bought the dealership, service always excellent and service employees always helpful and friendly. I will continue to use the service here since they bought the dealership, service always excellent and service employees always helpful and friendly. I will continue to use their dealership. More
by leehotwillys
September 02, 2021
You worked hard to fix our issue, but were unable to. Waiting for response from Chevy tech support. Thanks for trying to fix our problem Waiting for response from Chevy tech support. Thanks for trying to fix our problem More
by Dennis and Carrie
September 01, 2021
It is way Too expensive to fix a vechicle here and it took way too long to fix. service advisor said he was going call me on Friday and ended up calling me on Tuesday. I won’t be going back. took way too long to fix. service advisor said he was going call me on Friday and ended up calling me on Tuesday. I won’t be going back. More
by TGRAYBEAL11
Employees Worked With
Terry Jean
August 31, 2021
Very easy to work with as far as getting into the shop and the video report is very helpful the employees are always happy and very pleasant and the video report is very helpful the employees are always happy and very pleasant More
by PETE
Employees Worked With
I do not know the sales person that helped me when I picked up my truck from service. Service is closed on Saturday
August 31, 2021
Very professional. Made my buying easy. Kept informed about my truck even after I bought. Email me if I had any questions about my truck. about my truck even after I bought. Email me if I had any questions about my truck. More
by BETHMISSIOS
Employees Worked With
Other Employees :
Rico Bozzini, David Tignonsini
August 28, 2021
Cool drive thru entryway into service area. Friendly staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. More
by drichmond
Employees Worked With
William Burns
August 28, 2021
Helpful personnel and quick service. Service advisor was accommodating and considerate of my needs. Technician was quick and efficient. overall a pleasant experience This is my 3rd visit and I'll be back. accommodating and considerate of my needs. Technician was quick and efficient. overall a pleasant experience This is my 3rd visit and I'll be back. More
by rndrake2003
Employees Worked With
Brennan new service advisor
August 28, 2021
They handled the recall on my company car in a quick and professional manner. I have always had top notch service from this local dealership. Will continue to use. professional manner. I have always had top notch service from this local dealership. Will continue to use. More
by Ed
Employees Worked With
Pete Cecchetti, Rico Bozzini, Terry Jean, Michael Moody
