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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,264 reviews

December 07, 2020

Captain Jack always does a great job when he delivers any vehicle to us it’s very quick and easy and always friendly and always answers my phone call More

by Door Doctor Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Carpenter
Dec 14, 2020 -

Scranton Chevrolet of Norwich responded

Dan, thank you for your continued business and your review of Jack and his level of service. We are proud of how we help business owners like you when the chips are down and you need to keep your business going, Thanks again. Dominick Salemi General Sales Manager

December 03, 2020

Always warm and welcome greeting every time by Tammy . Appointment was easy to make for the time that worked for me . Scranton’s service 5 stars More

by Wchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Scranton Chevrolet of Norwich responded

Thank you very much. Tony Dandonoli Fixed Operations

December 03, 2020

I liked the video check under the car and the thorough description of potential issues. They noticed an oil leak and recommended adding dye to see where the leak is coming from. They recommended waiting o More

by CHARRIS0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dandonoli
Dec 17, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for the nice words and we look forward to servicing you again. Tony Dandonoli fixed operations

December 02, 2020

I’ve been car shopping for YEARS, I’ve NEVER had anyone run a credit check on my without my consent. David Tignonsini knew ahead of time that I was purchasing the vehicle in cash, but still ran a credit ch More

by P1080P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dominick Salemi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Buswell, David Tignonsini, Mark Halloran
Dec 14, 2020 -

Scranton Chevrolet of Norwich responded

P1080P, let me first thank you for your business. I am glad that we had the vehicle for your uncle that fit his needs and pricepoint. Secondly as discussed, its unfortunate that we had a miscommunication and for that we apologize. I am positive that we have provided you with the proper remedy and we remain committed to helping you further in any way we can. Dominick Salemi General Sales Manager

December 02, 2020

I loved it here! The staff was super accommodating and helped my car search immensely. They knew what they were talking about the the process was smooth and convenient. More

by olivia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Dec 05, 2020 -

Scranton Chevrolet of Norwich responded

Thank you so much Olivia! Josh works hard for his clients and it is great to hear he hit the high marks for you. Enjoy the vehicle and say hello when you are in for your first service! Dominick Salemi General Sales Manager

December 01, 2020

They were very efficient this time completely different than the last time. I am not sure who the people were who helped me but they were extremely nice and helpful. More

by sherrylynn121967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Joseph Baton, Michael Soto-Valentin, Alexis Soto, Mark Halloran, Eugene Peabody, Geoff Thielbar, Tony Dandonoli
Dec 02, 2020 -

Scranton Chevrolet of Norwich responded

THANK YOU FOR THE KIND WORDS, GLAD TO BE HERE FOR YOU

November 29, 2020

Very impressed with Tudor and his detailed knowledge of the sales process as well as the vehicle that I recently purchased. He tied together the sales and finance team at Scranton to make the experience as More

by JMRRooney
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard
Dec 05, 2020 -

Scranton Chevrolet of Norwich responded

Jim thank you for choosing us and driving down from MA. We are happy to have provided you with the deal you deserve and thank you for letting everyone know. Enjoy the vehicle!! Dominick Salemi General Sales Manager

November 27, 2020

Kamila made our buying experience fantastic we felt like part of the family I will be recommending to friends, family, and co workers to buy their next car here. More

by BSTEENDAM
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2020 -

Scranton Chevrolet of Norwich responded

BSTEENDAM, we thank you very much for your kind words. Remember, when you send a referral to Kamila have them tell her right away that you sent them. When you do, we will send you a referral reward! Thanks again, Dominick Salemi General Sales Manager

November 25, 2020

Recently purchased a used VW GTI from Bill Buswell and James Mitchel. Bill was very responsive and easy to work with and James gave me a great rate on financing and presented a compelling offer on an ext More

by mpsmithct
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Buswell, James Mitchell, David Tignonsini
Dec 05, 2020 -

Scranton Chevrolet of Norwich responded

mpsmithct, thank you for choosing us for your business. There are a lot of dealers out there and we are proud to have earned it. Enjoy the GTI and thank you again! Dominick Salemi General Sales Manager

November 25, 2020

Excellent service and very knowledgeable. Dealing with Kamila made purchasing a vehicle extremely easy and painless. I would recommend the dealership and it’s staff to anyone looking to purchase a vehicle More

by Alex S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Halloran
Dec 28, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for the glowing review Alex! Kamila works hard for her clients and we are pleased that you provided her an opportunity to show you personally. Enjoy that vehicle and thank you again! Dominick Salemi General Sales Manager

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