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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,278 reviews

November 02, 2019

Service for my truck I found someone ready to greet me as I drove in for service, on time, and ready to get things started, In the past I had to wait at times for the sta More

by oldmaplefarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hogberg
November 02, 2019

Oil Change Always pleasant and they get you on the road again quickly. Very easy to set up appointment on-line too. Waiting area is comfortable and they have fre More

by MARY-FEENEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Courville
October 31, 2019

Scranton shoots Street. No punches pulled. I can only speak for Kamilla. Whenever I dealt with her, I told her exactly what I wanted and she has always made it happen. My time has never been wa More

by BIGMACK276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Nov 06, 2019 -

Scranton Chevrolet of Norwich responded

The straight shot from bigmack! Thank you for taking the time to give Kamila her due. She and the whole team work very hard to ensure that their clients are taken care of and it is nice to hear you feel it. Dominick Salemi General Sales Manager

October 30, 2019

Honest and upfront The dealership worked with me until I felt satisfied about making the purchase. The salesman, manager and finance officer were all extremely upfront a More

by TIMOTHYCAMPOMINOSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, James Mitchell, David Tignonsini
Nov 06, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the review and your business Timothy! We appreciate it and thank you again for the opportunity.Enjoy the vehicle! Dominick Salemi General Sales Manager

October 26, 2019

Clean slate I brought my suburban in for 2 recalls and an oil change 6 days ago. I was very impressed and pleased with the kindness of the women that greeted me a More

by Nkrucelak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Baton, Mark Halloran, Amy Hogberg
October 25, 2019

Oil change Got me in and out for oil and tire rotation in 35 minutes and gave me some tire shine which they had to go get because they didn’t have any in the shp More

by JOE.ZONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Baton
Oct 28, 2019 -

Scranton Chevrolet of Norwich responded

Joe- Thanks for the review! Glad we were able to service you quickly and completely. I know Mark and Matt look forward to seeing you again soon.

October 23, 2019

Got the vehicle I needed. Going to a dealership has always been a difficult thing for me to decide to do. When I came to accept that it was time to step up to a heavy duty truc More

by Eugene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Nov 06, 2019 -

Scranton Chevrolet of Norwich responded

Thank you Eugene! We take great pride in earning the business of folks like you all over New England. Thank you for your business and affirming to everyone why coming here is worth the drive! Dominick Salemi General Sales Manager

October 22, 2019

Visit to Scranton Chevrolet for Service Went to Scranton for maintenance, dealt with Amy Hogberg. Wonderful, friendly and knowledgeable lady. She took care of everything for me - an asset t More

by LAVAGIRL46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Oct 24, 2019 -

Scranton Chevrolet of Norwich responded

You are 100% correct and I'm so pleased you left your thoughts. Amy truly wants to take care of her customers, she really is an asset. Thank you again for leaving your feedback, she will love hearing about it and will see you next time!

October 20, 2019

Fast friendly My experience was great from start to finish! No complaints here and will def use Scranton for all my service and dealer needs! In and out in just a f More

by ROBERTSILVA286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tignonsini
Nov 29, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words Robert! Short and sweet for the purchase and the review works for everybody. We appreciate you and hope you enjoy the vehicle! Dominick Salemi General Sales Manager

October 20, 2019

Had excellent experience Would recommend to friends . service manager was very accommodating.sales man was very knowledgeable of truck the finance manager was very knowledgeab More

by JDMCVICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Mike Kievits, Amy Hogberg
Nov 29, 2019 -

Scranton Chevrolet of Norwich responded

Mr. Mcvicker, thank you very much for your review and your business. We are very happy to have provided you the experience you deserve. Come see us again when you are in for service! Dominick Salemi General Sales Manager

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