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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,264 reviews

October 16, 2019

Great service Everyone was great very happy with the service they helped me set up on star and XM showed me every detail of the vehicle and took very good care of m More

by Bethel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Oct 19, 2019 -

Scranton Chevrolet of Norwich responded

Awesome news Bethel! We love it when we get it right and thank you so much for letting everyone know. We appreciate you and your business. Dominick Salemi General Sales Manager

October 16, 2019

Very friendly staff Everyone at Scranton was very nice and treated me great. They made the car buying process easy and quick. I would highly recommned buying a vehicle fr More

by JAREDHUNT13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Oct 19, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your business and your great review, Jared. We appreciate both. Enjoy the vehicle! Dominick Salemi General Sales Manager

October 16, 2019

Reminds me of DMV I lowered my vehicle on coilovers. I called ahead of time to see if an alignment could be done. They assured me it could and to bring it in. I bring i More

by HONDAFORETREX300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tudor Freeguard
October 15, 2019

Recall and car issues Everyone was extremely nice and helpful. They fixed the problem issue with the heater and did the recall. Need some other work done. Waiting on Amy a More

by Janet Perry
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Oct 18, 2019 -

Scranton Chevrolet of Norwich responded

Ms. Perry, good to hear you had a great visit with us earlier in the month and we're looking forward to seeing you on Monday!

October 15, 2019

2020 Silverado 2500 HD I worked closely with Jen, Jay, and David getting the best price for my new 2500 HD. Very good line of communication going back and forth to make the More

by ERIC.VICKERS007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, David Tignonsini, Jen Robey
Oct 19, 2019 -

Scranton Chevrolet of Norwich responded

Eric that truck is awesome and so was your review. Thanks for the opportunity to make it happen for us both. Enjoy being one of the first on the road with the new body style and enjoy it! Dominick Salemi General Sales Manager

October 14, 2019

Great sales and service The whole process from sale to service was great special thanks to Tammy Davis in service for taking care of all my needs.Thanks Tammy More

by Paul&Linda
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, Ron Delgado
Oct 18, 2019 -

Scranton Chevrolet of Norwich responded

So glad you had a great experience with both sales and service. Tammy is fantastic and really cares about meeting her customers' needs. She loves a great review also, so thanks so much for taking the time to write.

October 14, 2019

very positive experience Josh was very friendly, helpful and attentive. He listened to what I wanted and needed, and spent a few hours in the rain to show me trucks. He never More

by jmf remodeling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Oct 19, 2019 -

Scranton Chevrolet of Norwich responded

jmf, we aim to please and thanks for letting everyone know how pleased you are! Thanks again for your business and enjoy the vehicle. Dominick Salemi General Sales Manager

October 14, 2019

Great!...From my greeting to the end of service Amy came right over to my car. She checked a few things out. Like my headlight covers. They are really fogged up or dirty and she mentioned I could ge More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guys who worked on my car , Amy Hogberg
Oct 17, 2019 -

Scranton Chevrolet of Norwich responded

That's great to hear! Amy cares about her customers and really tries to explain your vehicle status and options. If you have any questions or concerns in the future, please reach to Amy or any of us. Hope to see you again and thank you for the review!

October 13, 2019

Excellent service The service department got me in and out in no time. I was able to make an appointment that morning and when I got there they helped me right away. More

by STEWARTERIC43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Oct 14, 2019 -

Scranton Chevrolet of Norwich responded

I'm happy you had an excellent experience with us. We want to get you in and back on the road as quick as we can while providing the best service. We look forward to your next visit and thank you for taking the time leave a review!

October 13, 2019

Best experience in car buying in my life On a whim I answered an ad for a 2017 Ford Explorer - to a Chevy dealership. It wasn't even terribly convenient to my home. At first it was about the More

by Terri O'D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, David Tignonsini, Jen Robey
Oct 19, 2019 -

Scranton Chevrolet of Norwich responded

Terri, what an amazing review of your experience. Jen, David, and the whole team love to see the results of their work...especially when you feel the results were tops!! Enjoy the vehicle and see us next time. Dominick Salemi General Sales Manager

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