Scranton Chevrolet of Norwich

Great sales and service The whole process from sale to service was great special thanks to Tammy Davis in service for taking care of all my needs.Thanks Tammy The whole process from sale to service was great special thanks to Tammy Davis in service for taking care of all my needs.Thanks Tammy More

very positive experience Josh was very friendly, helpful and attentive. He listened to what I wanted and needed, and spent a few hours in the rain to show me trucks. He never Josh was very friendly, helpful and attentive. He listened to what I wanted and needed, and spent a few hours in the rain to show me trucks. He never tried to upsell me or show me anything I hadn't asked to see. James explained the warranties very clearly and openly and made the paperwork process seem quick and enjoyable. I am very satisfied with the experience I had and would definitely recommend. More

Great!...From my greeting to the end of service Amy came right over to my car. She checked a few things out. Like my headlight covers. They are really fogged up or dirty and she mentioned I could ge Amy came right over to my car. She checked a few things out. Like my headlight covers. They are really fogged up or dirty and she mentioned I could get new ones get them restored. I was so excited about this. She got me quotes for both. I asked her about the black stuff on my rims- she gave me info on that. She was knowledgeable and friendly. She told me about filters that needed replacing and made sure they were done in time for my busy morning. More

Best experience in car buying in my life On a whim I answered an ad for a 2017 Ford Explorer - to a Chevy dealership. It wasn't even terribly convenient to my home. At first it was about the On a whim I answered an ad for a 2017 Ford Explorer - to a Chevy dealership. It wasn't even terribly convenient to my home. At first it was about the car - until I met Jen Robey - then it was about the car and knowing I was getting honest service in an otherwise universally uncomfortable sport - buying an automobile. I was purposely short of time - so as not to make a rash decision. I didn't have to return. But I did. I made the more than one hour trip and returned to meet with Jen and David - about the car - because I trusted them, and even enjoyed them. I love my car and intend of making the trip when service is needed - because I trust them. More

Great experience I called to make an appointment with a very nice person. She explained the service my on star had recommended. When we took our truck in the service w I called to make an appointment with a very nice person. She explained the service my on star had recommended. When we took our truck in the service was terrific. The staff was polite and explained all the work they did. Thus was our second time at Scranton. Both experiences very professional More

Excellent service The service department got me in and out in no time. I was able to make an appointment that morning and when I got there they helped me right away. The service department got me in and out in no time. I was able to make an appointment that morning and when I got there they helped me right away. More

Recall repair Professional service personnel work done in a timely manner Received letter informing me a of recall and received call from service department asking Professional service personnel work done in a timely manner Received letter informing me a of recall and received call from service department asking if I could bring vehicle in for recall repair. Appointment made for next day More

Great job The wait is good and worth the cost paid for oil change tire rotate and making the appointments online with phone is a great convenience. The wait is good and worth the cost paid for oil change tire rotate and making the appointments online with phone is a great convenience. More

They were there for me ! Called prior day told them my situation they made an appointment for me to come in the following morning. They took Trac for a test drive and heard t Called prior day told them my situation they made an appointment for me to come in the following morning. They took Trac for a test drive and heard the same squeaks as I did. Thought it was something to do with the recall being done on it everything done ok, so the did lubricate it. Ironically I still experience the squeaks from the Trac in rear of the vehicle or where ever it still is coming from. More

Great Service Good car buying experience. Ron was very easy to work with and helped us make an informed decision. James helped us get our best rate possible. We wal Good car buying experience. Ron was very easy to work with and helped us make an informed decision. James helped us get our best rate possible. We walked away from the whole experience very satisfied. Thank you!! More