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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
October 06, 2019
waited too long Dropped my truck off for a 9;00am appointment to install front license plate holder, and buff out a scratch that should have been taken care of at tim Dropped my truck off for a 9;00am appointment to install front license plate holder, and buff out a scratch that should have been taken care of at time of purchase. returned at 3;00 pm and my truck wasn't ready More
by DOA59
Verified CustomerEmployees Worked With
Tudor Freeguard
October 03, 2019
Best car buying experience! This was a great car buying experience, everyone at the dealership was top notch! Joshua in sales and James the business manager did a fantastic job! This was a great car buying experience, everyone at the dealership was top notch! Joshua in sales and James the business manager did a fantastic job! More
by ADTLLC
Employees Worked With
Josh Dickson, James Mitchell
October 01, 2019
Satisfied Chevy Customer The Scranton Chevy sales team and the dealer’s leadership is accommodating and communicative. They give the impression that they empathize with the cu The Scranton Chevy sales team and the dealer’s leadership is accommodating and communicative. They give the impression that they empathize with the customer, contributing to a positive car buying experience. More
by AJS
Employees Worked With
Other Employees :
James Mitchell, Tudor Freeguard, David Tignonsini, Jen Robey
October 01, 2019
Service dept. I just bought a cpo truck . Had a problem with the steering wheel being turned to the right a little bit when going straight. No big deal. Then whe I just bought a cpo truck . Had a problem with the steering wheel being turned to the right a little bit when going straight. No big deal. Then when I picked it up they said I needed the tires rotated. They should have just rotated the tires on their own. More
by DANBOHARA
September 29, 2019
great overall the best customer service I have ever recieved from any car dealership. Josh and James did everything they could to ensure that my family was overall the best customer service I have ever recieved from any car dealership. Josh and James did everything they could to ensure that my family was taken care of in any way to ensure that my kids were even entertained while my wife and I filled out all the required paperwork. More
by COOKIESGIRL64
Employees Worked With
Josh Dickson, James Mitchell
September 29, 2019
It's a good place for business I bought my car from Stratton they always been good to me the service always have been good they're always helpful with coffee and tea and TV I bought my car from Stratton they always been good to me the service always have been good they're always helpful with coffee and tea and TV More
by DCH73.DH
Employees Worked With
Amy Hogberg
September 27, 2019
Jen is Awesome! Jen is extremely knowledgeable about the Silverado 1500 trail boss. She made my shopping experience very pleasurable and put us at ease during the sa Jen is extremely knowledgeable about the Silverado 1500 trail boss. She made my shopping experience very pleasurable and put us at ease during the sales process. Jen also followed up and made sure Everything was going well with my new purchase. More
by CHUBBAOMACK
Employees Worked With
David Tignonsini, Jen Robey
September 25, 2019
Quick and courteous They took me in earlier than my scheduled time. They were quick, courteous and very knowledgeable and I was out within 30 minutes. I will recommend Sc They took me in earlier than my scheduled time. They were quick, courteous and very knowledgeable and I was out within 30 minutes. I will recommend Scranton Chevrolet for anyone wanting to purchase or lease a vehicle. More
by JNEEDHAM4
Employees Worked With
Other Employees :
James Mitchell, Meghan Scranton, Tudor Freeguard, Amy Hogberg
September 24, 2019
Everything I wanted It took a few days to make a deal but I’m happy with the outcome and I love the truck. Jen Robey was a great salesperson and very transparent througho It took a few days to make a deal but I’m happy with the outcome and I love the truck. Jen Robey was a great salesperson and very transparent throughout the whole process, I would recommend Scranton to friends and family More
by Chris B
Employees Worked With
Jen Robey
September 23, 2019
Good deal The truck I originally wanted was sold but Tudor was helpful finding the right truck With a good price. Overall a good deal, on a nice truck The truck I originally wanted was sold but Tudor was helpful finding the right truck With a good price. Overall a good deal, on a nice truck More
by KKVNVC7
Employees Worked With
Tudor Freeguard
