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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,264 reviews

September 22, 2019

New to state, new car We just moved here from Western New York and came into the dealership on a whim after looking for used cars online. Mike right off that bat wrote down More

by Sabrina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Mike Kievits
Sep 28, 2019 -

Scranton Chevrolet of Norwich responded

Wow Sabrina! Thanks for letting everyone know about your experience and letting us help. We love getting it done right so thanks again for the opportunity. Say hello when you are in service next time and welcome to the area. Dominick Salemi General Sales Manager

September 21, 2019

BEST DEALER AND HONEST SALEMEN TUDOR FREEGUARD THANK U TUDOR FREEGUARD IS THE BEST HONEST SALEMEN I MEET WAS VERY PROFESSIONAL AND COURTESY AND VERY FUNNY TOO WORK HARD TO MAKE THIS POSSIBLE TUDOR U More

by Carlos chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard, David Tignonsini
Sep 28, 2019 -

Scranton Chevrolet of Norwich responded

That truck is red hot Carlos and you guys look great with it. Thank you for the detailed review and for your business. We enjoy making your experience happen and strive for it every day. Your business and review are appreciated now go have fun in that truck! Dominick Salemi General Sales Manager

September 21, 2019

very helpful,educated, and informative personell I was impressed from the first point of contact with the employees at Scranton Chevrolet of Norwich. Job well done. Keep up the good work. More

by RJLSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, David Tignonsini, Jen Robey
Sep 28, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words RJL. We are happy we could put the deal together for you and earn your business. Come back and see us in service next time. We appreciate your business and review. Dominick Salemi General Sales Manager

September 19, 2019

Salesman Ron Del Gato was very helpful and courteous The truck had to be brought in from another location the salesman in the finance manager was very courteous there were some issues that had to be take More

by Dwight Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Ron Delgado
Sep 28, 2019 -

Scranton Chevrolet of Norwich responded

Thanks Dwight! It was fun putting your deal together and finding the truck you needed. We thank you again for the business and your review. Enjoy! Dominick Salemi General Sales Manager

September 19, 2019

Unbelievable The service was great they drove me to a restaurant to have breakfast and then they picked me up by the time that I got back my car was ready More

by Esmeralda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hogberg
Oct 02, 2019 -

Scranton Chevrolet of Norwich responded

It was our pleasure! So happy we could give you an unbelievable experience. We look forward to seeing you again and thank you for the great review!

September 16, 2019

Thank you Thanks for everything and working with me to find the truck i love and making it happen for me.... if your looking for a chevy i would definitely give More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
Sep 28, 2019 -

Scranton Chevrolet of Norwich responded

Looking good Ryan! Thank you for the opportunity to help you get the truck you want. We love hearing about your fantastic experience and thank you for letting everyone else know. as well. Enjoy that truck! Dominick Salemi General Sales Manager

September 16, 2019

Make sure to buy the extended warranty for used!! My husband and I bought a truck from Scranton less than a year ago. The truck has about 80k on it, which is nothing for a diesel. Tranny blew after on More

by Dani Impellitteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Dickson, James Mitchell
Sep 28, 2019 -

Scranton Chevrolet of Norwich responded

Dani, it's unfortunate that you are having this issue with the truck. As discussed, there ARE things that we can do to help you. If you decide now or later to take advantage of those offers we are here to assist. Dominick Salemi General Sales Manager

September 14, 2019

My sales person Jen was very helpful I had a good experience with sales personal and I am happy with the truck Jen spent time showing me the truck as well with the Operation of it and pai More

by K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, David Tignonsini, Jen Robey
Sep 16, 2019 -

Scranton Chevrolet of Norwich responded

Thank you K! You may end up with some questions about all the features in the vehicle down the road. DO NOT hesitate to stop by or reach out to anyone on the team. There is a lot of options there! Enjoy the vehicle and thanks again. Dominick Salemi General Sales Manager

September 14, 2019

Truck still shakes I have been back 4 times due to a vibration at highway speeds , I have two friends that have the same truck and don’t have this issue. This will be th More

by MSERRA1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Halloran, Amy Hogberg
September 14, 2019

Excellent Dealership This was our first purchase from Scranton Chevy. The entire staff was excellent. Professional, knowledgeable, and no pressure at all. Walked in at 9 More

by Noreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Robey
Sep 16, 2019 -

Scranton Chevrolet of Norwich responded

A red hot review for a red hot ride! It was a pleasure watching you drive out in that vette Noreen. We appreciate your business and know you will love the car. Keep it under 160! Dominick Salemi General Sales Manager

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