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Scranton Chevrolet of Norwich
Norwich, CT
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,278 reviews
October 08, 2019
Absolutely terrific. Our salesperson Kamilla was outstanding. James the finance manager was terrific and the whole staff was excellent. Highly recommended. We will be back Our salesperson Kamilla was outstanding. James the finance manager was terrific and the whole staff was excellent. Highly recommended. We will be back for our next car for sure. The whole process was so easy. Thank you all. Paul and Michele Bourque More
by P_BOURQUE
Verified Customer
October 08, 2019
Blessed Ron and James did a thorough job making sure we got the car that we desired and all of the incentives that we qualified for. Car buying should always Ron and James did a thorough job making sure we got the car that we desired and all of the incentives that we qualified for. Car buying should always be such a pleasant and efficient experience. More
by Angela
Employees Worked With
James Mitchell, Ron Delgado
October 08, 2019
Professional kind service I just had my truck serviced there for a recall the service tech took care of all the worries I had. There lounge was small, I spent my time walking a I just had my truck serviced there for a recall the service tech took care of all the worries I had. There lounge was small, I spent my time walking around the showroom an ended up talking to the person that sold me my truck and suggested a solution to my minor issue I was having with my infotainment system. More
by Kary W
Employees Worked With
Ron Delgado, David Durrett
October 08, 2019
Service was quick and easy. Service was easy to set up and were right on time to start. Nice waiting area, and the service was completed in a timely fashion Service was easy to set up and were right on time to start. Nice waiting area, and the service was completed in a timely fashion More
by LEEHOTWILLYS
Employees Worked With
October 06, 2019
waited too long Dropped my truck off for a 9;00am appointment to install front license plate holder, and buff out a scratch that should have been taken care of at tim Dropped my truck off for a 9;00am appointment to install front license plate holder, and buff out a scratch that should have been taken care of at time of purchase. returned at 3;00 pm and my truck wasn't ready More
by DOA59
Employees Worked With
Tudor Freeguard
October 03, 2019
Best car buying experience! This was a great car buying experience, everyone at the dealership was top notch! Joshua in sales and James the business manager did a fantastic job! This was a great car buying experience, everyone at the dealership was top notch! Joshua in sales and James the business manager did a fantastic job! More
by ADTLLC
Employees Worked With
Josh Dickson, James Mitchell
October 01, 2019
Satisfied Chevy Customer The Scranton Chevy sales team and the dealer’s leadership is accommodating and communicative. They give the impression that they empathize with the cu The Scranton Chevy sales team and the dealer’s leadership is accommodating and communicative. They give the impression that they empathize with the customer, contributing to a positive car buying experience. More
by AJS
Employees Worked With
Other Employees :
James Mitchell, Tudor Freeguard, David Tignonsini, Jen Robey
October 01, 2019
Service dept. I just bought a cpo truck . Had a problem with the steering wheel being turned to the right a little bit when going straight. No big deal. Then whe I just bought a cpo truck . Had a problem with the steering wheel being turned to the right a little bit when going straight. No big deal. Then when I picked it up they said I needed the tires rotated. They should have just rotated the tires on their own. More
by DANBOHARA
September 29, 2019
great overall the best customer service I have ever recieved from any car dealership. Josh and James did everything they could to ensure that my family was overall the best customer service I have ever recieved from any car dealership. Josh and James did everything they could to ensure that my family was taken care of in any way to ensure that my kids were even entertained while my wife and I filled out all the required paperwork. More
by COOKIESGIRL64
Employees Worked With
Josh Dickson, James Mitchell
September 29, 2019
It's a good place for business I bought my car from Stratton they always been good to me the service always have been good they're always helpful with coffee and tea and TV I bought my car from Stratton they always been good to me the service always have been good they're always helpful with coffee and tea and TV More
by DCH73.DH
Employees Worked With
Amy Hogberg
