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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,264 reviews

September 13, 2019

Wonderful Car Buying Experience Doing business with Scranton Chevrolet was a wonderful experience. The management was friendly and helpful and the sales and finance team (Josh and Ja More

by RICKDETSCHER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Sep 16, 2019 -

Scranton Chevrolet of Norwich responded

Wonderful to hear! Thank you Rick for your business and your glowing review of Josh, James and the team. Enjoy the vehicle! Dominick Salemi General Sales Manager

September 11, 2019

2014 Cadillac What a great place to deal with, Tudor worked with me and showed me everything about the car, nice people to work with very clean and knowledgeable pe More

by Cadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard
Sep 16, 2019 -

Scranton Chevrolet of Norwich responded

Awesome review! Thanks for giving Tudor and James high marks for your experience here and thank you for your business. Stop back in for service and say hello! Dominick Salemi General Sales Manager

September 08, 2019

Tire balance All went well, ex ept the confusion of an recall notice i got from them, but they had no info what it was about. Very strange. More

by shug06382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Sep 09, 2019 -

Scranton Chevrolet of Norwich responded

I'm glad your visit went well with us. We've been discussing the notice you received from GM, and you're right it was strange. While it doesn't apply to you're vehicle by the Vehicle ID number, I'm glad you brought it to our attention so we could verify your particular vehicle does not have an open recall on it. Thanks for the review and hope to see you again!

September 08, 2019

Great dealership Josh and Jim are top notch. Pulled no punches, straight shooters. They worked very hard and were on top of there game. I would recommend this dealersh More

by JVANE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell, Michelle Libhart
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Wow what a great review! Thanks for letting everyone else know how happy you are with Josh, James, and the team. Your business is appreciated along with your words. Enjoy the vehicle! Dominick Salemi General Sales Manager

September 08, 2019

Polite and professional Ron and James were very polite and professional throughout the entire buying experience. No pressure at anytime. Thank you Ron and James! Will remembe More

by Mark L.
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Ron Delgado
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Congrats on your purchase Mark! An thank you for your review along with your business. We love getting it right. Enjoy your vehicle! Dominick Salemi General Sales Manager

September 07, 2019

Went in with a problem came out happy Very professional Fast service All employees greeted you as soon as you walked through door with smile on face Very clean environment for it to More

by Damien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Sep 09, 2019 -

Scranton Chevrolet of Norwich responded

Damien, thanks so much for taking the time to leave a review. We hate it when our customers are having problems with their vehicles. But we love it when we can help solve the issue. We're very happy to have Amy here and glad she was able to help you with a smile on her face!

September 07, 2019

Tire Replacement The service is exceptional . The service personnel are very friendly and knowledgeable and Kamila in sales is one of our favorite people 🙏. I would r More

by jeffrey.sargent100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hogberg
Sep 09, 2019 -

Scranton Chevrolet of Norwich responded

Thank you very much for reviewing our team, both service and sales. Our entire dealership keeps working to meet the customers' needs in a friendly and courteous manner. So happy you came in and had a great experience. Look forward to seeing you again!

September 05, 2019

Service I enjoy coming to Scranton all the employees are very friendly they don’t make you wait they help you with your needs I would definitely come back aga More

by PALMTIM8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kievits, David Courville
Sep 05, 2019 -

Scranton Chevrolet of Norwich responded

So happy to hear you'll be back! We are constantly trying to improve our customers' experience with us. Thank you for the kind words and we'll see you next time!

September 05, 2019

Great Dealer Third car purchased from them and another great experience. Mike was great again and it was the second car directly purchased from him. Highly recomme More

by MARIO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Mike Kievits
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Triple play! Thanks for your business Mario for this truck and all before. We strive to build a relationship with our clients and it looks like we have a great one here. Congrats on the truck and thank you again. Dominick Salemi General Sales Manager

September 05, 2019

Kamilia is the best! Kamilia went out of her way to find me the perfect vehicle for me. She picked me up from home, gave me a rental...all with NO PRESSURE! She was easy More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Thanks Sherry! Kamila and the team will always go "outside the box" for you and I am glad to hear your happy. Thank you for your business and review. Dominick Salemi General Sales Manager

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