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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,278 reviews

September 07, 2019

Tire Replacement The service is exceptional . The service personnel are very friendly and knowledgeable and Kamila in sales is one of our favorite people 🙏. I would r More

by jeffrey.sargent100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Hogberg
Sep 09, 2019 -

Scranton Chevrolet of Norwich responded

Thank you very much for reviewing our team, both service and sales. Our entire dealership keeps working to meet the customers' needs in a friendly and courteous manner. So happy you came in and had a great experience. Look forward to seeing you again!

September 05, 2019

Great Dealer Third car purchased from them and another great experience. Mike was great again and it was the second car directly purchased from him. Highly recomme More

by MARIO23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Mike Kievits
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Triple play! Thanks for your business Mario for this truck and all before. We strive to build a relationship with our clients and it looks like we have a great one here. Congrats on the truck and thank you again. Dominick Salemi General Sales Manager

September 05, 2019

Kamilia is the best! Kamilia went out of her way to find me the perfect vehicle for me. She picked me up from home, gave me a rental...all with NO PRESSURE! She was easy More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Thanks Sherry! Kamila and the team will always go "outside the box" for you and I am glad to hear your happy. Thank you for your business and review. Dominick Salemi General Sales Manager

September 05, 2019

Service I enjoy coming to Scranton all the employees are very friendly they don’t make you wait they help you with your needs I would definitely come back aga More

by PALMTIM8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Kievits, David Courville
Sep 05, 2019 -

Scranton Chevrolet of Norwich responded

So happy to hear you'll be back! We are constantly trying to improve our customers' experience with us. Thank you for the kind words and we'll see you next time!

September 04, 2019

Overall a very good experience. Great truck, good price, sales staff professional and friendly. Kamila was very easy to work with. Signing of the paperwork went very smoothly. No More

by rbremer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for the great report for Kamila and the staff. We like easy peasy! Enjoy the truck and thanks for the business and the review. Dominick Salemi General Sales Manager

September 04, 2019

No pressure I worked with Mike and he was great. Just two people having a conversation. He was informative and asked the right questions. At no time did I feel ob More

by HD_DRAGONWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Mike Kievits, Gary Choquette
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Chris, thank you for your business and for letting everyone know about Mike's level of service. We want everyone to have that feeling and we appreciate your business and review. Enjoy the truck! Dominick Salemi General Sales Manager

September 03, 2019

Excellent They were friendly, helpful and patient throughout the whole process. Whenever I hear of someone looking for a new or used vehicle, I’ll definitely re More

by yaatrgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard, Gary Choquette
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Awesome review yaatrgr! We love winning your business and making your purchase easy. Thank you for both your business and your review. Dominick Salemi General Sales Manager

September 01, 2019

Comfortable Buying Experience Great dealership to buy from. My salesperson Jen was excellent. Everyone was very friendly from the moment I walked in the door. Felt very comfortable More

by CODYBLANTONAUDIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Jen Robey
Sep 10, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your review Cody! Jen, Kamila, and the whole team are happy and thankful that you chose Scranton Chevy and happier to have earned your business the right way. Enjoy your vehicle!! Dominick Salemi General Sales Manager

September 01, 2019

Efficient, courteous, Amy was helpful, informative, and attentive I'm sensitive of my ride and performance of my vehicle. I noticed today it's driving different. Tire pres More

by JODIMARTIN19600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The tech, let air pressure release from driver side. The balance is off. He was really young tech. , Amy Hogberg
Sep 04, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your feedback. Please if you have any concern about your tire pressure, just stop in if you're in the area. Amy will be glad to help again.

August 30, 2019

Routine maintenance The dealership got me in. Quick and had it ready when said and they even had it cashed out and ready to leave quickly thanks More

by Maple shade 69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Dunning, Joseph Baton, Amy Hogberg
Aug 31, 2019 -

Scranton Chevrolet of Norwich responded

Once again we were glad to see you come in. We are always happy to take care of your vehicles. Thank you for taking the time to review our team, service and sales. They really put in the effort. See you next time and thanks again!

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