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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,278 reviews

August 29, 2019

Knowledgeable staff The service team is great! Besides being pleasant, they are accommodating. Always try to get you in and out as quickly as possible. Wouldn't take my c More

by amartin18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Halloran
Aug 30, 2019 -

Scranton Chevrolet of Norwich responded

That's great to hear! Mark and Tammy are always trying to best meet the customers' needs, and were continuing to improve our efficiency to benefit the customer. Thank you so much for taking the time for your review. We look forward to seeing you again!

August 29, 2019

Friendly and on time Always greeted by friendly face. The work is always done correctly and it is completed on schedule. The cost is competitive but this time I was having More

by DOBDERRY124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2019 -

Scranton Chevrolet of Norwich responded

Thanks for coming in! We're happy to care for your vehicle and even better when we can tell you Chevrolet is buying! Tammy works hard for all her customers. We're lucky to have her with us. Looking forward to seeing you again!

August 28, 2019

Buick'09: Great service Tammy, Eugene, Alexis & Amy gave us great service for our Buick '09 Enclave!!! Thank You All so much! Great service and will come again. James Clark More

by Thailisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Soto, Eugene Peabody, Amy Hogberg
Aug 28, 2019 -

Scranton Chevrolet of Norwich responded

Thanks James! Our service crew is working hard to meet our customer's needs as a team and it sounds like they did. Thank you for taking the time to comment and mention everyone involved with your service. We look forward to you coming in again!

August 28, 2019

absolutely great Very helpful person Tammy was nice to work with even though corporate took over three weeks to deliver her the part she needed to fix our car. They d More

by JRUSSO5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Scranton Chevrolet of Norwich responded

Thank you so much for your review! The GM parts issue affected so many but I'm glad Tammy was able to take care of you through it all. She tries so hard for her customers. Once again, very happy you came in and thank you for your feedback!

August 28, 2019

They worked to find the deal that was right for me .They worked to find the deal that was right for me. They found the vehicle in my price range that that I could afford and the type and style I want More

by MLOGAN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
Aug 31, 2019 -

Scranton Chevrolet of Norwich responded

Congrats on your great vehicle find! Thank you for the business and the review. We appreciate both and are happy to hear you got just what you wanted. Enjoy it! Dominick Salemi General Sales Manager

August 27, 2019

Great customer service Sales woman kamila and finance person James both great full of info and willing to assist us in anyway possible would definitely recommend to someone More

by BABULSKY26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Aug 31, 2019 -

Scranton Chevrolet of Norwich responded

We are super happy we got the job done right for you! Thank you for your review and the opportunity to earn it. Enjoy the vehicle! Dominick Salemi General Sales Manager

August 27, 2019

Fantastic Excellent service and really worked with me to make a deal. Very satisfied. Allowed me the freedom to browse without pressure or trying to sell me som More

by JAYMCQUOWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, Jeffrey Dimmock, James Mitchell, Michelle Libhart
Aug 31, 2019 -

Scranton Chevrolet of Norwich responded

Thank you very much Jay! We are happy to have the opportunity to serve you and even happier we hit the high marks, Enjoy your vehicle and we will see you next time in service! Dominick Salemi General Sales Manager

August 27, 2019

Buying a new truck Always had used/ older vehicles. This was going to be my first one an i will say The experience was awesome. My wife an i will be doing all of our s More

by 19rst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2019 -

Scranton Chevrolet of Norwich responded

Well make sure you stop into sales and see Kamila and the whole time when you do come in for service next time! Thanks for letting everyone know how you feel and for your business. See you soon! Dominick Salemi General Sales Manager

August 24, 2019

The best dealership around! I have nothing but great things to say about my experience at Scranton Chevrolet. My salesperson Jen went above and beyond with helping me find the pe More

by KV713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Jen Robey
Aug 31, 2019 -

Scranton Chevrolet of Norwich responded

KV thats what we like to hear!! Congrats on your purchase and thanks from Jen, James, and the whole team for your business and for letting the world know about the positive experience. Dominick Salemi General Sales Manager

August 23, 2019

Scranton Norwich loctation Wonderful dealership! Made the whole buying experience exciting! Great friendly staff in a professional atmosphere. Would highly recommend this deale More

by Brittany S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Aug 24, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your great review Brittany! We appreciate hearing about your great time and experience here and thank you again for sharing. Enjoy the vehicle and stop in to see us when you are in for service! Dominick Salemi General Sales Manager

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