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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

August 14, 2019

Exceptional Service Scranton is one of the best dealerships I’ve been to in a long time, we were greeted immediately upon entering the show room and our sales person Kami More

by KK35TRUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Awesome news KK! We are happy that we could make you happy and earn your business. Thanks for putting the word out and enjoy the truck! Dominick Salemi General Sales Manager

August 14, 2019

Excellent Customer Service Amy was very helpful with assisting me with getting my car serviced. It was the first time I had gone there for service and she helped me though the w More

by CleverGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thanks for the review! So glad Amy was able to help you along. It's important our customers know what to expect and then meet those expectations. Amy is being recognized for her customer service skills and you're part of the reason. Once again thank you and Amy hopes to see you again!

August 14, 2019

Bought 2018 Silverado 1500 Staff was quick to offer help Not too much pressure was placed on me to make a purchase quickly (no more than the average dealership) Staff alwa More

by SCOTTK_QU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Tudor Freeguard
Aug 24, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your business Scott. We appreciate it and also the review. Please say hello when you come in for your first service! Dominick Salemi General Sales Manager

August 13, 2019

Happy owner of a Traverse! This is our 2nd Chevy purchase from Scranton of Norwich. Our sale representative was Kamila and James handled the finance part. This was a relaxing ex More

by Darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, David Tignonsini
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Thank you Darlene for the great review of our dealership and Kamila and James in particular. We appreciate your business and look forward to vehicle number 3!! Dominick Salemi General Sales Manager

August 11, 2019

Great Experience! Staff was very friendly, helpful, and knowledgeable. Willing to do what they could to work with us. Offered a great price on our vehicle. Kamila was v More

by chase9244
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Dimmock, James Mitchell
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your business and your review Chase. We love hearing that we hit all of the marks we strive for and look forward to seeing you in service! Dominick Salemi General Sales Manager

August 10, 2019

Great people to deal with Went and test drove one truck and took it home . Ron was great to deal with as well as everyone else who helped me. I'll buy from them again More

by ERIKBARBOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Ron Delgado
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Great news Erik! Thanks for the glowing review of the dealership and of Ron's attention to your needs. Thanks for letting us earn your business and for letting everyone know about your excellent experience. Dominick Salemi General Sales Manager

August 09, 2019

Top quality and service Any was first rate. She treated me like we had known each other for a long time. Made me feel that she would do right by me. More

by PRLIPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hogberg
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

We're so happy you had a great experience! Thank you for your comments. As a team we truly want to do right by our customers and Amy is certainly part of that team. We look forward to seeing you again!

August 09, 2019

The service was very professional, good and satisfying. Amy's greeting was very inviting and professional. I was satisfied with Eugene's work. The car was finished within the time frame that he predicted. A More

by JAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Soto, Eugene Peabody
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

James, thank you for the review. Both our advisors work closely with Alex and of course our technicians. You got a look at our team coming together to meet a common goal, your satisfaction. Your comments will be passed along to all of them. Thank you so much for coming in and we look forward to seeing you again.

August 08, 2019

Very nice dealership Very pleasant people to deal with. Very professional and helpful. Had a nice special coupon for a brake job I had done, at a big savings. They were ab More

by ARLENESTARKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Another gentleman, but dont know his name.
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for your comments. We're glad you took advantage of our coupon and had a good experience. Tammy is great, always trying to care for the customer needs. Hope to see you again soon!

August 06, 2019

Very unsatisfied Brought my Malibu in several weeks ago problem with break issue charge me for an evaluation gave me a video of the guy doing the evaluation told me i More

by Geoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Hogberg
Aug 08, 2019 -

Scranton Chevrolet of Norwich responded

Geoff, Thank you for taking the time to talk to me on the phone. We look forward to servicing your vehicles in the future. Mark Halloran Scranton Chevy

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