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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,266 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,266 reviews

July 23, 2019

Vehicle service They took my truck in on time and completed the scheduled service. They were thorough and courteous. I would recommend them to my friends and family. More

by TEDGAR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for coming in! We're happy to help for all your automotive needs and look forward to seeing you again!

July 21, 2019

Professional sales and finance staff! I had done my homework prior, so I knew what I wanted. Jen, David and James made it easy, and treated me honestly and professionally. Scranton had the More

by SHAWN_SCHLAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Robey, James Mitchell, David Tignonsini
Jul 22, 2019 -

Scranton Chevrolet of Norwich responded

Shawn, thank you very much for your business and your review. We wish you the best with your new Blazer and will see you in a few months for your first service. Enjoy the truck! Respectfully, Dominick Salemi General Sales Manager

July 21, 2019

Excellent service I brought my car in for service on a Saturday and the service dept was quick and efficient. They had me in and out in less than an hour. More

by ZCIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Lizotte
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thanks for your review! Saturdays are more convenient for some of our customers so we're glad we could service you on your schedule.

July 20, 2019

Easy and enjoyable. Everyone was so nice and fought so hard to get Me a loan even with my horrible credit. Really went above and beyond to take care of me. More

by Kynye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen Robey, James Mitchell
Jul 22, 2019 -

Scranton Chevrolet of Norwich responded

We love it when we can make a difference! Thank you for letting everyone know about your experience. Enjoy the vehicle! Respectfully, Dominick Salemi General Sales Manager

July 17, 2019

Always great service at the service department Always a friendly crew at the service department. Quick check-in, thorough work and a report card on my truck when they are done. Great pricing, could More

by Wendy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Lizotte
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thanks for the great review! The status report card on vehicle is so valuable, glad you appreciate it. You worked with Tammy who is always happy to see her customers. Thanks again for coming in and we hope to see you soon!

July 17, 2019

2013 Chevy Cruze Very helpful. Delivered on promises. Staff was very friendly. The car looks great. Paperwork was done with ease and I will consider buying from them a More

by vieiraal.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
Jul 22, 2019 -

Scranton Chevrolet of Norwich responded

vieiraal, thank you for the review and your business. We are happy all was smooth and you enjoyed your experience. Have fun in your new ride and stop back in when you come for service! Respectfully, Dominick Salemi General Sales Manager

July 17, 2019

Sales person was awesome staff was very friendly The dealership was responsive to my request sales person was great to work with as was the sales manager. Small issues with the car were addressed im More

by plumber1669
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Scranton Chevrolet of Norwich responded

Wow plumber, thanks for letting us know we hit the mark! We try every day to show customers the experience you described. Thanks again for your business and review. See you at your first service. Respectfully, Dominick Salemi General Sales Manager

July 17, 2019

Josh was so great!! Super easy fast sale! Josh was amazing! Travelled from vt for this sale! Inquired online and within 2 days it was ours ! Thank you for your awesome se More

by HOLLY.STROMME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
Jul 22, 2019 -

Scranton Chevrolet of Norwich responded

Thanks Holly! We are super happy that your visit was worth the trip and thanks for letting everyone else know. Enjoy the Silverado and enjoy your summer. Respectfully, Dominick Salemi General Sales Manager

July 16, 2019

Fantastic from start to finish! A pleasant and relaxing experience in buying a truck. It’s been awhile since I’ve said that! I live 2 1/2 hours away from this dealership I was in No More

by CAPETOKEYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Temporary Finance Manager Randy(?), David Tignonsini
Jul 22, 2019 -

Scranton Chevrolet of Norwich responded

Capetokeys, thank you very much for the opportunity to earn your business and for the details of your experience. We are proud to have you in the Scranton family and to have provided you with the deal you deserve. Your review and your business mean a lot to Kamila, David, and the rest of the team. Enjoy the truck! Respectfully, Dominick Salemi General Sales Manager

July 16, 2019

Great experience Tudor helped my parents and I with purchasing my first car. He was very helpful and gave us a lot of advice. My family and I have never been to this d More

by marie93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
Jul 22, 2019 -

Scranton Chevrolet of Norwich responded

Awesome review Marie! Thanks for putting the word out about your great experience with Tudor and thank you again for your business. Say hello when you come in for service and enjoy the car! Respectfully, Dominick Salemi General Sales Manager

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