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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,285 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,285 reviews

July 31, 2019

Elation, then frustration. While the original,problem was somehow corrected, miraculously, my speedometer is off, showing my car going 12 mikes per hour faster, and the minute t More

by phyllisgaumond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy, she was a saint.
Aug 06, 2019 -

Scranton Chevrolet of Norwich responded

Phyllis we would love the opportunity to set your clock for you. Please come by any time. Scranton Service Team

July 30, 2019

Everyone that helped me were wonderful. I entered the dealership parking lot and was greeted by a couple pleasant people. I was then introduced to Kamila and she was so very pleasant. We d More

by TWOBLUEYES1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Thank you form the team and Kamila Twoblue! Great recommendation and great to have earned your business. Thank you very much! Dominick Salemi General Sales Manager

July 30, 2019

Absolutely phenomenal Customer service was amazing, finance guy truly helped us out and didn't try to make extra money off of us or atleast in my opinion. Had some trouble More

by NKUCZMARSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Phil Wilson, Tudor Freeguard
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Thanks you for your business and great review NK! We love hearing that we hit the right marks and love that you took the time to let everyone know. Enjoy the vehicle! Dominick Salemi General Sales Manager

July 29, 2019

Awesome dealer! Friendly, very welcoming people nice show room, sales people take time to listen and accommodate what are you looking for. This is my five time go More

by Augarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Dimmock, James Mitchell, Kris Dunning
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

BOOm what a great review!! Thank you for the opportunity and the detailed review. Thank you again from the whole team! Dominick Salemi General Sales Manager

July 28, 2019

Sales Josh handled my car sale and was great, very knowledgeable about the car.and electronics package. Explained differences between the 2016 I bought and More

by MISTER630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, Tudor Freeguard
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Happy upgrade Mister!! Happy we could oblige and get you into a nicer, newer, vehicle. Enjoy it and we will see you in service! Dominick Salemi General Sales Manager

July 25, 2019

new vehicle everyone we were involved with were tremendous very personable and knowledgeable We were very pleased that we chose thus dealership We returned to c More

by Barb and Dan Sargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, David Tignonsini, Ron Delgado
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

Thanks Barb and Dan! We come in every day hoping for the opportunity to give you the experience you described. Enjoy the vehicle and thanks again! Dominick Salemi General Sales Manager

July 24, 2019

Very friendly and get the job fixed They went above and beyond to help us get in to our new Chevy trail boss. Friendly staff and service team. They work hard to get you what you want More

by ljgiverdon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Phil Wilson, Pete Cecchetti, David Courville
Aug 14, 2019 -

Scranton Chevrolet of Norwich responded

You will love that Trail Boss!! We are so happy that we could earn your business and get you driving that truck. Enjoy it and thank you again! Dominick Salemi General Sales Manager

July 24, 2019

Excellent service Good experience fought for me when it came to my extended warranty and coverage I will always bring my vehicle back. When it needs repairs More

by MANRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Scranton Chevrolet of Norwich responded

thank you for servicing with us.

July 23, 2019

Vehicle service They took my truck in on time and completed the scheduled service. They were thorough and courteous. I would recommend them to my friends and family. More

by TEDGAR73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson
Aug 20, 2019 -

Scranton Chevrolet of Norwich responded

Thank you for coming in! We're happy to help for all your automotive needs and look forward to seeing you again!

July 23, 2019

new vehicle We are very pleased with our purchase from Scranton Chevy All of the staff we were involved with were tremendous .Ron was excellent in helping us mak More

by Barb and Dan Sargent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, David Tignonsini, Ron Delgado
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