Scranton Chevrolet of Norwich

Great Experience I live in New York State and was in search of a 2018 Silverado High Country. I was fortunate to locate the vehicle at Scranton Chevrolet of Norwich. I live in New York State and was in search of a 2018 Silverado High Country. I was fortunate to locate the vehicle at Scranton Chevrolet of Norwich. The customer experience with Kamala was excellent, both over the phone and in person. She is very knowledgable; personable; and trustworthy. It has been a very long time since I have purchased a new vehicle. Kamila was great in explaining the options, available rebates and provided a high level view of payment options. I purchased the vehicle because Chevy provided an excellent truck and for certain Kamila provided an excellent sales experience. More

Oil change Great sevice knowledgeable sales staff Dedicated sales team nice inventory great shuttle and loaners been coming here for several years bought severa Great sevice knowledgeable sales staff Dedicated sales team nice inventory great shuttle and loaners been coming here for several years bought several trucks here for my business More

Great Service I took my 2007 Monte Carlo in to get the tire pressure monitor fixed. It was easy to make the appointment online, and the people are friendly and effi I took my 2007 Monte Carlo in to get the tire pressure monitor fixed. It was easy to make the appointment online, and the people are friendly and efficient. They have comfortable waiting areas with a lot of amenities. And there's lots of beautiful cars to look at while you wait! More

Best Finance Guy Came in with a specific set of needs, and they were able to turn my dilemma into a cost savings. Sales folks were okay, but their finance guy was the Came in with a specific set of needs, and they were able to turn my dilemma into a cost savings. Sales folks were okay, but their finance guy was the best I've ever dealt with. Highly recommend... James is fantastic and Meg is wonderful. More

Purchased a 2015 Silverado 1500 Sales rep - Kamila - was very knowledgeable, friendly, and competent. She wasn’t pushy and took the time to explain my options for making a deal. Sales rep - Kamila - was very knowledgeable, friendly, and competent. She wasn’t pushy and took the time to explain my options for making a deal. More

Flawless I’ve bought several vehicles from Scranton Chevy, The entire staff is very knowledgeable and courteous. Will continue to go there from future vehicle I’ve bought several vehicles from Scranton Chevy, The entire staff is very knowledgeable and courteous. Will continue to go there from future vehicles and service. More

Great people Friendly people clean dealership they loaned me a car when I had my car detailed no charge very happy about that will tell coworkers about Scranton de Friendly people clean dealership they loaned me a car when I had my car detailed no charge very happy about that will tell coworkers about Scranton dealership More

it's OK. I know it's early in the morning, but I think your staff could smile a little, makes it seem like you are happy to see customers come to your location I know it's early in the morning, but I think your staff could smile a little, makes it seem like you are happy to see customers come to your location for service. Since the car has info on oil level, which I use to decide when to get an oil change, I checked it when I got home and it read only 18%. I used the manual instruction on how to reset to 100%, hoping that this was forgotten by your staff and not accurate-which would have meant that no oil was added during this service. More

GREAT! The team of sales people that are assembled seem to work flawlessly together. I am well aware that car dealers are there to make money but its very ni The team of sales people that are assembled seem to work flawlessly together. I am well aware that car dealers are there to make money but its very nice to deal with people who genuinely want you to be happy with your buying experience. More

Excellent customer service. Josh our salesman made sure we had the car we wanted and helped us through the whole process. He’s a gem. The financing process was easy and explain Josh our salesman made sure we had the car we wanted and helped us through the whole process. He’s a gem. The financing process was easy and explained well. More