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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

February 15, 2019

Subpar I came in after I got a check engine light come on and Onstar told me to bring it in, and when i brought it up to them they told me sense it wasn’t on More

by crbrossard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah
February 15, 2019

Excellent and honest service Really had a great experience starting right when I walked in. Friendly and open employees. Straightforward, confident, knowledgable. I really appreci More

by LOGANDBLACK
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
February 14, 2019

Check engine light Brought my car in for a check engine light & the car was stalling in less than 2 hrs I was driving home problem solved .. as always great service .. s More

by SG21198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Nice quick oil change Made the appt online. Pulled into Scranton service bay. Tammy came over and logged me in. I went into the nice clean customer lounge. 45 minutes late More

by KFRAT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2019

Service Rico & Tammy squeezed me in. They did the work which was covered under power train warranty. Completely satisfied. Free coffee helps with the waiting More

by PATSFAN_CV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
February 09, 2019

Sales Experience I worked with sales representative Kamilla who was great. She listened to my needs and what I could afford for payment. Great experience with her. I w More

by ANNJ223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
February 09, 2019

Very professional They give their undivided attention to your needs. Work in a manner that can satisfy you as a customer. The friendly greeting upon entering is one th More

by KLEINLOIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon in service, Jeffrey Dimmock, James Mitchell
February 09, 2019

Quick, thorough and reasonable! Easy to schedule an appointment for an oil change and a recall. Quick responsive staff, friendly check in and out. Great price for a full synthetic oi More

by Wendy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah in service
February 08, 2019

Misnomer to call this a “service center” After purchasing a used vehicle at Scranton Chevrolet, within days a warning light came on. Made an appointment for service, checked in after driving More

by NINAPLUMB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sarah
February 03, 2019

Family! Josh has helped my wife and I but 2 cars in the last year. He has been great to us and has listened to every detail on our list. The staff have always More

by VasquezFam7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
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