Scranton Chevrolet of Norwich

New trucks are expensive but friendly people . Kamila is a helpful sales rep. She Response in a timely manor and directed me when asked. All my questions were Answered an followed ip with emails . Kamila is a helpful sales rep. She Response in a timely manor and directed me when asked. All my questions were Answered an followed ip with emails . More

Wait to long with appointment For a 1pm appointment and my vehicle didn't get in till 230 is unacceptable. And this was for a simple oil change. If I go to another dealer for ser For a 1pm appointment and my vehicle didn't get in till 230 is unacceptable. And this was for a simple oil change. If I go to another dealer for service, where do you think I will buy my next vehicle? This is the second bad experience with the service department in a row More

Friendly and Quite fast! I used my Chevy app through my brand new 2018 car the dealership sold me; Rico picked up with a VERY friendly manner and was able to schedule an appro I used my Chevy app through my brand new 2018 car the dealership sold me; Rico picked up with a VERY friendly manner and was able to schedule an appropriate time that worked best for me. Though it was scheduled at 3, and I actually happened to be 5 minutes late to my appointment, they were able to take my car for me. I was given a call VERY quickly, I didn’t even have time to settle into my slippers at home. My car was done! When I got to the dealership, they had parked my car front and center for me. Whoever did the oil change, thank you so very much for taking care of my car and resetting all the gauges and counters. YOU GUYS ROCK! More

Great experience, friendly service They were very friendly and knowledgeable in regards to all products and syncing/setting up all the new devices and services for me. They have a bette They were very friendly and knowledgeable in regards to all products and syncing/setting up all the new devices and services for me. They have a better selection/variety of trucks than most dealerships to meet every customers wants and needs. Hope to not have to purchase another new vehicle anytime soon but if I have to this will be my first stop! Keep up the great work! More

Overall great experience Josh was a huge help in finding the perfect vehicle for my family. From the time I began my vehicle search until I drove my new vehicle home, Josh was Josh was a huge help in finding the perfect vehicle for my family. From the time I began my vehicle search until I drove my new vehicle home, Josh was knowledgeable, courteous, and provided me with the best options to meet my needs. I absolutely love my Chevy Equinox as it is safe, reliable, and perfect for my family’s needs. I cannot thank Josh enough for his patience with my numerous questions and for helping me to find the perfect vehicle. I recommend Josh to anyone who is searching for a new vehicle as he will do what he can to find you the right vehicle. More

A VERY SATISFIED CUSTOMER I gave it 5 stars because the whole experience was quick and easy. The sales rep 'Josh' was awesome at finding us a new car when we told him exactly w I gave it 5 stars because the whole experience was quick and easy. The sales rep 'Josh' was awesome at finding us a new car when we told him exactly what we needed. We were a little intimitated going there but the whole staff made us feel right at home and welcome. Josh was able to get us into a car that we really love and for that I cannot thank him enough. Overall it was a very smooth process and we are greatful for everything. I wish I could give 10 stars instead of just 5. More

Excellent service and Customer Service experience Josh Dickson went above and beyond in helping find the perfect vehicle for me and my family!! I am very grateful for his attention and time he spent o Josh Dickson went above and beyond in helping find the perfect vehicle for me and my family!! I am very grateful for his attention and time he spent on this because without him our family would not have a vehicle. I appreciate Scranton Chevy as well as their employees!! Thank you so much!!! They are the very best!! More

Purchased used Truck Wow the smoothest and best experience we have ever had buying a vehicle !! Amazing customer service and personal attention !! Thank you Matt Scranton Wow the smoothest and best experience we have ever had buying a vehicle !! Amazing customer service and personal attention !! Thank you Matt Scranton and Josh Dickson👍🏻 More

Incompetente beyond belief On January 8th, 2019, I went to the dealership to pick up a vehicle. The price was negotiated through emails, as I live 70 miles away. The dealer de On January 8th, 2019, I went to the dealership to pick up a vehicle. The price was negotiated through emails, as I live 70 miles away. The dealer demanded 700 dollars more than the negotiated price. After a heated argument, I walked out. To be fair to the dealer, my deposit was refunded. Also, the dealer was willing to drive to my home, and complete the deal at my house. However, the dealer put new marker plates on my car, and said the ones on my trade in were invalid. He said I would need to return the plates to the motor vehicle department, and deal with the town to ensure I wouldn't be taxed for the trade in. THE DEALER CANCELLED MY PLATES ON JAN. 8TH WITHOUT MY CONCENT OR SIGNATURE. I need to clean up their mess. More

Thank you for all your help with the delivering of my new silverado. You made the whole process very easy and seemless having all the paperwork ready upon my ar for all your help with the delivering of my new silverado. You made the whole process very easy and seemless having all the paperwork ready upon my arrival More