Scranton Chevrolet of Norwich

Easy car buying experience Came to this dealership on a whim and was shown a car that met all of out expectation and then exceeded them!! There were no tricks or hidden fee's, t Came to this dealership on a whim and was shown a car that met all of out expectation and then exceeded them!! There were no tricks or hidden fee's, they saved us money on taxes since we are military which was great. First time a dealership helped to not go over our spending limit. I would definitely recommend them to others and would come back the next time we are in the market for another vehicle. More

My Scranton Chevrolet Experience My experience with Scranton Chevrolet has been a positive one with outstanding service.I was treated with courtesy and respect.There was no pressure a My experience with Scranton Chevrolet has been a positive one with outstanding service.I was treated with courtesy and respect.There was no pressure and all, my questions answered to my satisfaction .Mr.Ron Delgado was especially helpful and courteous and a pleasure to do business with as was Mr.James Mitchell as well.Thanks to Jim,I purchased the extended warranty and helped me in recovering the puchace price of a service I paid for at the dealership that I was currently doing business with.I am confident that my service in the future will be just as outstanding as is was in purchasing my 2019 Colorado LT. The staff at Scranton Chevrolet went above and beyond to make my truck buying experience an excellent one.I will highly recommend Scranton Chevrolet to my friends and family.Scranton Chevrolet is a Five Star dealership,comprised of THE most outstanding sales,finance,and service department(s) I have ever experienced. More

I had a very pleasant experience with the staff at Scranton I visited 4 other dealers before sitting down with Tudor and finalizing a deal. It was an absolute pleasure sitting with someone with a similar person I visited 4 other dealers before sitting down with Tudor and finalizing a deal. It was an absolute pleasure sitting with someone with a similar personality and understanding as I have. It made the deal very smooth and relaxing. More

Squeaking noise from engine compartment First visit did not fix the problem! Dealership first charged me $700 for two belts and labor, service, upon complaing to service manager the cost dro First visit did not fix the problem! Dealership first charged me $700 for two belts and labor, service, upon complaing to service manager the cost dropped to $468! Second visit after 200 miles was for the same complaint. Obviously the first visit ($468) did not correct the problem, second visit seems to have solved it. Why did ut take two visits to fix the same problem? More

Great people in the service department. They have a great service center. Nice people. I take both my Corvette and Chevy pickup there for all maintenance. Tammy is the best service pers They have a great service center. Nice people. I take both my Corvette and Chevy pickup there for all maintenance. Tammy is the best service person i have ever delt with relative to the auto industry. More

Purchase My husband and I went to the dealership with what we thought would be a difficult deal. Josh made us feel very comfortable and the whole team worked My husband and I went to the dealership with what we thought would be a difficult deal. Josh made us feel very comfortable and the whole team worked to get the deal we needed. The whole process was very easy. At the pickup of the vehicle, Josh took the time to go through the vehicle and was very knowledgeable. He answered all the questions we had. I whole heartedly recommend Josh and the entire Scranton Cheverolet team. Thanks Josh! More

Oil change tire rotation fix minor problems Fixed broken hose ,changed oil. Unable to fix backup camera problem awaiting call back from company. Hopefully it will only take a couple of days. Fixed broken hose ,changed oil. Unable to fix backup camera problem awaiting call back from company. Hopefully it will only take a couple of days. More

Purchase Kamila was a pleasure to work with. She was knowledgeable and efficient. We purchased a new suburban and are pleased with our experience at the dealer Kamila was a pleasure to work with. She was knowledgeable and efficient. We purchased a new suburban and are pleased with our experience at the dealership More

Outstanding Tutor and Jeff and James were great Answered all my questions and were polite and courteous Thanks for a wonderful experience and great customer s Tutor and Jeff and James were great Answered all my questions and were polite and courteous Thanks for a wonderful experience and great customer service Thanks again Lyle Johnson More

Purchased used vehicle People were easy to work with. Didn't try to sell us things we didn't need. Sales man was friendly and knowledgeable. Financial person was great to People were easy to work with. Didn't try to sell us things we didn't need. Sales man was friendly and knowledgeable. Financial person was great to work with. We literally didn't have to do anything except sign on the dotted line. Ok.. a lot of dotted lines. Big thumbs up! More