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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,266 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,266 reviews

September 01, 2018

Oil change without complications Was able to get in on a random try same day , let's get it done, wanted to be serviced there vs. A quick drive thru. She said 2 ...and that was at More

by Jonathan Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Donovan
August 31, 2018

Amazing staff and customer service! Great experience every time! Knowledge staff. Always eager to please. They make you feel like family. I recommend them to everyone. Thank you for g More

by tammywasilewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2018

First oil service for car great experience got time n day of Pleasant on phone n very accommodating', and called to let me know when the vehicle was ready for pick up. Drop off was very easy also. More

by JCOOKS1VILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson
August 27, 2018

Quality service, timely completion of work, capable staff I'm very satisfied with the wonderful service we received. The service video that you emailed me was also awesome! I have a lot of trust in this ser More

by JAMLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wally Churchill, Joseph Baton
August 24, 2018

Friendly Enjoyed video assessment of the condition of my car. Like the late drive in once a week. Hope they fixed the accelerator problem. If not will sell. More

by Rsise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Donovan
August 23, 2018

Great place to buy a new car !! Had to fly in to pick up my new car and our ride (Laurie) from the airport back to the dealership was on time and waiting for us at the airport and sh More

by Ken McLain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laurie that picked us up at the airport - great service - thanks, James Mitchell, Mike Kievits
August 17, 2018

Flexible and Accommodating for First Time Buyer This is my first auto purchase. Tudor and the staff were very nice and made it a good trip. Got everything done in just a few hours with less than a d More

by egagdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
August 16, 2018

Great Experience Great experience with my sale rep Kamilia, she was honest and straight forward. Very knowledgeable about the vehicle I wanted. Make experience easy. More

by SCOOT_RT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
August 12, 2018

Professional and friendly The whole team jumped through hoops to get me in a new vehicle. Liz was exceptional. Friendly and professional. Working to get me in a vehicle I wante More

by DANRUBIN324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Kibby, James Mitchell
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Dan, we were really happy to be able to help you get out of a bad situation into a good one. It is satisfying to know that we provided you with a great deal and great service. Thanks for the opportunity to help. Dominick Salemi General Sales Manager

August 11, 2018

Awesome!!! She worked with me, did not look down her nose at me. She was kind, respectful, and really good at her job. She went above and beyond to make sure I More

by Shibbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Aug 16, 2018 -

Scranton Chevrolet of Norwich responded

Thank you for the glowing review of Kamila and your experience. We appreciate the kind words and thank you for your business as well. Dominick Salemi General Sales Manager

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