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Scranton Chevrolet of Norwich
Norwich, CT
2,285 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,285 reviews
August 09, 2018
This is the place I went in just to look at a car and cane home with a car. I met with the very beautiful and smart Liz Kibby, we went for a ride in the vehicle and I k I went in just to look at a car and cane home with a car. I met with the very beautiful and smart Liz Kibby, we went for a ride in the vehicle and I knew it was mine. We started the paperwork with no pressure got it through financing where James Mitchell fought for me to get me the best rate and deal on the market for my situation. From there the car went to service for a top to bottom cleaning the did an awesome job inside and out the car shines like a diamond. The sales and service was very inviting and eager to get u what u want that I had no problem giving them my business, thank u scranton for a good experience y'all got my vote More
by King2006
Employees Worked With
Liz Kibby, James Mitchell
August 09, 2018
Quick service dept They are always there to help. I had an issue with my windshield wipers last winter and they quickly arranged a rental vehicle for the day and had th They are always there to help. I had an issue with my windshield wipers last winter and they quickly arranged a rental vehicle for the day and had the vehicle ready for pickup later that day. More
by MHOLLIS690
Verified CustomerAugust 08, 2018
Fantastic Courtesy, Friendly and very willing to work with a customer and sit suit there needs the salesman and finance staff thanks Josh and James Mitchell Courtesy, Friendly and very willing to work with a customer and sit suit there needs the salesman and finance staff thanks Josh and James Mitchell More
by DAD2ADJR
Employees Worked With
Josh Dickson, James Mitchell
August 08, 2018
The Deal Josh Dickson ,salesman after much negotiation came to me with the deal I was looking for. When that wouldn't work due to my finances the whole team ca Josh Dickson ,salesman after much negotiation came to me with the deal I was looking for. When that wouldn't work due to my finances the whole team came together to get me very close to my ideal deal. More
by BITTERSG48
Employees Worked With
Other Employees :
Liz Kibby, Josh Dickson, Jeffrey Dimmock, James Mitchell, Mike Kievits
August 08, 2018
Stress free purchase Mike Kievits in sales and James Mitchell in finance were very pleasant to work with. I got the truck I wanted at a great price Mike Kievits in sales and James Mitchell in finance were very pleasant to work with. I got the truck I wanted at a great price More
by John's Chevy
Employees Worked With
James Mitchell, Mike Kievits
August 07, 2018
Quick Sale Good experience. I was allowed to look at what I wanted at my pace, no real pressure to hurry up and finish but the closing and delivery of the deal w Good experience. I was allowed to look at what I wanted at my pace, no real pressure to hurry up and finish but the closing and delivery of the deal were quick. More
by CRAZYSUB32
August 07, 2018
Oil change It was great experience. Price for type of service could be better. Like the tech video it help with the overall quality and experience. Thanks It was great experience. Price for type of service could be better. Like the tech video it help with the overall quality and experience. Thanks More
by SSN690
Employees Worked With
Other Employees :
James Mitchell, Matt Feraco, Carl Blackburn
August 03, 2018
Great experience I had Josh keeping his eye out for a nice used truck with certain features. He kept trying, and when an opportunity came through, he didn't hesitate t I had Josh keeping his eye out for a nice used truck with certain features. He kept trying, and when an opportunity came through, he didn't hesitate to let me know. Josh did his due diligence, and Im happily driving my new truck More
by CCOFNE
Employees Worked With
Josh Dickson
August 03, 2018
Liz is the best! I called late in the evening looking for a 2018 Bolt EV, and they had the configuration I was looking for. The next day I drove down to pick it up - L I called late in the evening looking for a 2018 Bolt EV, and they had the configuration I was looking for. The next day I drove down to pick it up - Liz was friendly and knowledgeable, and she got everything taken care of. She's been very responsive with a couple follow-up questions, and my experience so far at the dealership has been great. Highly recommended! More
by ADAMYARNOTT
July 28, 2018
Great Dealership This was my first time at Scranton Chevy and I couldn’t have been happier. Super friendly sales team that didn’t pressure me into making a purchase. T This was my first time at Scranton Chevy and I couldn’t have been happier. Super friendly sales team that didn’t pressure me into making a purchase. They guided me through the entire process with ease. More
by JeffLinsky
