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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,278 reviews

September 10, 2023

Nice friendly atmosphere. . Was greeted by Nico upon arrival.. he was very courteous and detailed with all the requested information needed.. could not leave without closing t More

by mr_cpalmer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
September 10, 2023

She was good at communicating, but stuck in the middle, Between the technician and the customer. More

by Kyliedesjardins
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelyn Reed
September 07, 2023

We've been to a LOT of dealerships in NY and CT and Scranton Chevrolet has the BEST reps ever! Kamala Pelliccia and Edward Haddad by far were very knowledgeable, helpful and go the extra mile to help More

by sheila.church121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
September 07, 2023

Always convenient and no hassle. The videos from the tech are great! Your competitors don’t all offer this feature. More

by wleyko
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jelani Roman, Krissy Watson
September 04, 2023

Third vehicle I have purchased from Scranton. A very pleasant experience. Wont buy a car from any other dealership. More

by anobles1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
September 04, 2023

Dealership was very clean. The service person at the front deck was very helpful with my needs. The problem was not fixed. The car is worst than before. I brought it back with More

by jolszewski929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Hickey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Tayler Mortimer, Krissy Watson, Jaelyn Reed
August 30, 2023

Scranton Chevrolet service is fast and efficient and doesn't suggest a part or unnecessary maintenance. More

by MARIANNE.TRASK90
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Kamila and the team invests their time to understand their customer's specific needs and are therefore able to provide the best experience to their customers. More

by braveheartajek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad, Lauren McGloin, Louis Avitabile
August 30, 2023

No I’m not writing you a letter that’s all I got to say More

by kevin234hunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

Great service from the time I entered the garage till the time I paid for the service. More

by GARY1RU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krissy Watson, Jaelyn Reed
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