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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
Verified Customer
August 23, 2023
I tried to be loyal to this dealership and put things in the best light blaming my issues on the truck. I just found out that isn't the case. I was told my issues with a break sensor was the issue and thati the best light blaming my issues on the truck. I just found out that isn't the case. I was told my issues with a break sensor was the issue and thatit was fixed. I also found out that the break sensor was part of a recall (since expired?) Which would have paid to fix to fix the breaks too when I went elsewhere to get the breaks done. Then I found out that they have no record of fixing the sensor) software causing the issue. Instead they said I declined coverage which is infact not true. I declined paying for a 900 dollars break job from them. More
by SAZICHICHI
Employees Worked With
Krissy Watson
August 23, 2023
Great place. Everyone was helpful and friendly. Kamila was the best made us feel very welcome Everyone was helpful and friendly. Kamila was the best made us feel very welcome More
by grahamcournoyer87
August 22, 2023
Kamikaze Pelliccia was very nice to work with very energetic. She really knows her stuff. She went above and beyond to help us. It was probably the most pleasant new car buying experience I’ve had yet energetic. She really knows her stuff. She went above and beyond to help us. It was probably the most pleasant new car buying experience I’ve had yet . and Ed in in financing worked his butt off to get me the best rate. Couldn’t be more pleased. Very nice people to work with. More
by RAKOVAN13
August 20, 2023
Everyone at the dealership is friendly and helpful. Been there a few times and every time they try to do what’s best for you. Been there a few times and every time they try to do what’s best for you. More
by HANNAH C
