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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

April 25, 2023

Very welcoming staff. Very helpful, love how they take their time explaining everything so that you understand better. I would definitely recommend this place to other's. More

by johnson.alicia100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
April 23, 2023

Ian worked digilianty with Auto shield insurance for me to get problem solved very quickly. More

by RJMBMW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
April 23, 2023

They were friendly and efficient. They didn’t try up upsell and here honest in the transaction. It was a pleasure doing business with them. The entire process was quicker than grocery More

by jam1110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr.
April 22, 2023

Did what was expected, no pressure to repair or replace items on the vehicle, just suggested items that should be tended to soon. More

by TMCSSN700@ATT.NET
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Lauren McGloin
April 22, 2023

Horrible service. Ian failed to tell us the mechanic PURPOSELY left the shroud off the engine. Treated the wife like she had no clue More

by K.E.BROCKHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian McClenathan
April 21, 2023

I was very pleased with Scranton Chevrolet, everybody that i worked with was very professional and knowledgeable. I highly recommend everyone to come see Nicco at Scranton to help purchase their next veh More

by gutierrezdavidm24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
April 19, 2023

It’s a great place people are friendly and curious especially after you buy a car they don’t act like they don’t know you after the purchase keep up the good work More

by Robwalters69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
April 19, 2023

Lauren in service impressed me with her knowledge and how she explained what was wrong with my truck. More

by cregeur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
April 18, 2023

The past two times I have gotten service here I have left with more problems then when I arrived. First issue was my tires being rotated but the tire sensors not registered in the new locations. This led to More

by Jsestrom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicco Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2023

Jesus there’s like 45 surveys that these people want after you get an oil change to know how they did. it was just an oil change what more do you need to know. Old oil out new oil in. And now it’s like More

by VINCENT.N.RIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian McClenathan
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