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Scranton Chevrolet of Norwich

Norwich, CT

Overview
Employees
Reviews
Vehicles
4.5
2,308 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,308 reviews

June 15, 2023

The worst service department I’ve ever experienced. Don’t buy anything from Scranton Chevrolet. More

by tpadams5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
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June 14, 2023

It was a great experience from start to finish. I would recommend this dealership to my friends. Thank you to everyone for a great experience. More

by FALVESSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brianna Hammond
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June 14, 2023

Everything was done very professionally. Not much time was wasted. I did not have to be there all day. More

by DWIGHTDAVIS73
Recommend Dealer
Yes
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June 14, 2023

Very professional and polite. I’m always treated with respect and given all information I need. More

by pepedl04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2023

Second time buying a car from Scranton. Have had good experiences both times. Satisfied customer More

by mheff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
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June 11, 2023

Lauren is fantastic. The only good thing they have going for them. The customer service besides her is horrible, there’s no communication. I was told they could not email More

by Stephperry17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Collazo-Lasanta, Lauren McGloin
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June 11, 2023

Very pleasant experience dealing with every that we ran into, very friendly and amazing staff, More

by brintonroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr.
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June 10, 2023

It’s my second time buying a car from Kamila She was Amazing through out the process I will not go anywhere else More

by Esmeralda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
Report | Print
June 10, 2023

Excellent service & curtesy from everyone. Thank you very much. Also the car shuttle was a great convenience. More

by emanuele.karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Louis Avitabile
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June 10, 2023

They have been very helpful and I would buy another vehicle there,service department is very good thanks More

by GBOB1369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Report | Print
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