Scranton Chevrolet of Norwich

Ian was very helpful and work was performed quickly and notification of work done was convenient. notification of work done was convenient. More

Service was prompt and courteous. Only complaint is that the employee turnover is ridiculous. Very rare to see the same people working there. Only complaint is that the employee turnover is ridiculous. Very rare to see the same people working there. More

I would not recommend them to anyone. I asked to have my brakes checked. According to my inspection my brakes are good but 1mm. That is not good and they never mentioned it to me that I I asked to have my brakes checked. According to my inspection my brakes are good but 1mm. That is not good and they never mentioned it to me that I need new brakes. Worst service ever. It appears that you don't care about your customers. Your only there to make a buck. I'll be looking for a new service place., and I will not buy my next car from you More

The technician that worked on my car created a video of his work. He suggested that I provide more information on the location of a possible leak. I was sitting in the waiting room. Why didn't he just com his work. He suggested that I provide more information on the location of a possible leak. I was sitting in the waiting room. Why didn't he just come to the waiting room and ask me? I didn't see that video until I got home. At the dealership the service manager said that they couldn't find a leak and fluid level was okay. There could be better communication. More

They listened to what I needed and wanted in a vehicle and made sure that we were happy and made sure that we were happy More

I’m so impressed with the service dept. They always get my car done and out quickly. They are going to do my tires and they actually did the match for me. Thank you for keeping Lola beautif They always get my car done and out quickly. They are going to do my tires and they actually did the match for me. Thank you for keeping Lola beautiful. More

Kamila was a great dealer, she helped us with everything and was super aware of our situation. Made us several heads ups that helped the process to be faster. and was super aware of our situation. Made us several heads ups that helped the process to be faster. More

Staff were very friendly & extremely professional. The facility was very clean & organized. Wait area & rest rooms were very clean, better than most restaurants! Requested service was performed quickl The facility was very clean & organized. Wait area & rest rooms were very clean, better than most restaurants! Requested service was performed quickly & when a question arose regarding my truck wheels & locking lug nuts, they did not hesitate to stop, ask questions & clarify. Excellent experience! More

Lauren is phenomenal and Scranton is definitely a place you can trust. Recommended! Recomendado 100% you can trust. Recommended! Recomendado 100% More

Kamila and and her team were amazing. Any issue I had they were quick to resolve. Everyone was very professional and it was a pleasurable experience in making my purchase. I’m pleased wit Any issue I had they were quick to resolve. Everyone was very professional and it was a pleasurable experience in making my purchase. I’m pleased with my purchase and would recommend Scranton Chevrolet to others for their vehicle purchases. More