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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

March 27, 2023

Ian was very helpful and work was performed quickly and notification of work done was convenient. More

by MICHAELJTORRESJR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
March 27, 2023

Service was prompt and courteous. Only complaint is that the employee turnover is ridiculous. Very rare to see the same people working there. More

by DDLAPRE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
March 25, 2023

I would not recommend them to anyone. I asked to have my brakes checked. According to my inspection my brakes are good but 1mm. That is not good and they never mentioned it to me that I More

by CAROLYNF630
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Ian McClenathan
March 24, 2023

The technician that worked on my car created a video of his work. He suggested that I provide more information on the location of a possible leak. I was sitting in the waiting room. Why didn't he just com More

by BURBA-PAUL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
March 23, 2023

They listened to what I needed and wanted in a vehicle and made sure that we were happy More

by ALLYBURG
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Michael Sharrio, Asa Zorn
March 23, 2023

I’m so impressed with the service dept. They always get my car done and out quickly. They are going to do my tires and they actually did the match for me. Thank you for keeping Lola beautif More

by Mustangschelle68@gmail.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ian McClenathan
March 20, 2023

Kamila was a great dealer, she helped us with everything and was super aware of our situation. Made us several heads ups that helped the process to be faster. More

by kguerrac007
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
March 20, 2023

Staff were very friendly & extremely professional. The facility was very clean & organized. Wait area & rest rooms were very clean, better than most restaurants! Requested service was performed quickl More

by Tom
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Recommend Dealer
Yes
Employees Worked With
Frank Cilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
March 19, 2023

Lauren is phenomenal and Scranton is definitely a place you can trust. Recommended! Recomendado 100% More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Louis Avitabile
March 19, 2023

Kamila and and her team were amazing. Any issue I had they were quick to resolve. Everyone was very professional and it was a pleasurable experience in making my purchase. I’m pleased wit More

by John's Chevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad, Michael Sharrio
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