Back

Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Contact Dealership

774 W Thames St

Norwich, CT

06360

Directions

By Type

Showing 2,264 reviews

February 01, 2023

It was a pleasure and easy to work with Asa Zorn and Ed Haddad as Scranton More

by jtroiano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Asa Zorn
January 30, 2023

All the staff was pleasant, and the purchase and delivery process was smooth as well. CPO 172pt. Inspection was not completed satisfactorily. More

by mjc88
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr., Michael Sharrio
January 29, 2023

Kamila is a phenomenal sales person and gave me so much information about the vehicle and the sale..Thanks Ed for working so hard on the financing. Love my truck!!! More

by jenny n
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
January 29, 2023

What started as a pleasant car buying experience quickly turned into the worst experience ever! We arrived at the dealership shortly after 4PM on Saturday. When we first walked in no one was around to help More

by Tom and Jamie Lawson
Recommend Dealer
No
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Murphy Sr.
January 28, 2023

Prompt and courteous service my car was taken in the appointment time. Will definitely continue to have my car serviced at Scranton Chevrolet. More

by annbulonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Ian McClenathan
January 26, 2023

I had my girlfriend take my truck in for an oil change. Was supposed to take an hour it took 3. Had to remind them it was free. And staff did not notify her it was finished. She spent an extra 1.5 hours in More

by DANDELBIONDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2023

Dealer overcharges for service such as a transmission replacement they quoted me $10000 for. $5800 job More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
January 22, 2023

The oil change and tire rotation was done in a timely manner. All members of the staff in the garage were welcoming. More

by rbishopjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian McClenathan
January 21, 2023

Difficult to get a reasonable resolution for a chip in the paint that is the dealerships responsibility. More

by burba-paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad, Michael Sharrio
January 20, 2023

Usually it's fine but they started doing something to my car without telling me. More

by LEAHHAYES18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren McGloin
...
63
...