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Scranton Chevrolet of Norwich
Norwich, CT
2,280 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,280 reviews
January 28, 2023
Prompt and courteous service my car was taken in the appointment time. Will definitely continue to have my car serviced at Scranton Chevrolet. appointment time. Will definitely continue to have my car serviced at Scranton Chevrolet. More
by annbulonr
Verified Customer
January 26, 2023
I had my girlfriend take my truck in for an oil change. Was supposed to take an hour it took 3. Had to remind them it was free. And staff did not notify her it was finished. She spent an extra 1.5 hours in Was supposed to take an hour it took 3. Had to remind them it was free. And staff did not notify her it was finished. She spent an extra 1.5 hours in the waiting room then decided to ask if it was finished. Oops, sorry. It was finished 1.5 hours ago. Not happy More
by DANDELBIONDO
Employees Worked With
January 26, 2023
Dealer overcharges for service such as a transmission replacement they quoted me $10000 for. $5800 job replacement they quoted me $10000 for. $5800 job More
by Yogi
January 22, 2023
The oil change and tire rotation was done in a timely manner. All members of the staff in the garage were welcoming. manner. All members of the staff in the garage were welcoming. More
by rbishopjr
January 21, 2023
Difficult to get a reasonable resolution for a chip in the paint that is the dealerships responsibility. the paint that is the dealerships responsibility. More
by burba-paul
January 20, 2023
Very clean took me right in and job was completed in the time they quoted time they quoted More
by Guy.fodor
Employees Worked With
January 18, 2023
Service was performed as requested and in a timely manner which I appreciate. It would be nice to include a maintenance schedule so I could plan for future appointments. which I appreciate. It would be nice to include a maintenance schedule so I could plan for future appointments. More
by donsmitty
Employees Worked With
Ian McClenathan
January 17, 2023
Steven, Mike and Edward went very far out of their way for almost a year to help me get my dream car, a 2023 all black Trail blazer with my heated seats and panoramic sunroof and AWD!! Last couple years w for almost a year to help me get my dream car, a 2023 all black Trail blazer with my heated seats and panoramic sunroof and AWD!! Last couple years were not easy for anyone and they were so nice and understanding. If I had any intentions of buying more cars that is where I would go. Who knows I still want a Camaro, maybe someday :) More
by meels362
Employees Worked With
Edward Haddad, Steven Murphy Sr., Michael Sharrio
