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Scranton Chevrolet of Norwich
Norwich, CT
2,565 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,565 reviews
June 11, 2026
Always pleasant and helpful staff! ! Always take care of my vehicle!! Repairs are always done in a timely fashion!! ! Always take care of my vehicle!! Repairs are always done in a timely fashion!! More
by PGIACCHI
Verified Customer
June 11, 2026
Easy to work with and very friendly. On time service. Will be using them for all future service. On time service. Will be using them for all future service. More
by CHRISLEIDEMER
Employees Worked With
June 07, 2026
I was just stopping in to see if they had what I was looking for. I met Matt and we discussed what type of truck I wanted. He had two on the lot. We took the first one for a ride a I bought it. It was l looking for. I met Matt and we discussed what type of truck I wanted. He had two on the lot. We took the first one for a ride a I bought it. It was late in the afternoon, we did the paperwork. The next morning I went to the bank and got a check and went to the dealership and picked up my new truck. Great experience. More
by JOHNKLINEFELTER
Employees Worked With
Matt , excellent sales person.
June 05, 2026
Khaliyah, Kamila and Rich were extremely helpful in this process and made sure I ended up with exactly what I was looking for. I would highly recommend Scranton's friendly service! process and made sure I ended up with exactly what I was looking for. I would highly recommend Scranton's friendly service! More
by alexakobyluck
June 01, 2026
Very friendly and accommodating. Made my family and I feel comfortable Would recommend to others Made my family and I feel comfortable Would recommend to others More
by tonymazz75
May 30, 2026
They helped as much as they could to get me the vehicle I wanted first. wanted first. More
by jubileegaray
May 25, 2026
When I bought the car last year, the one they gave me was not the one I had looked at with the salesman. The sales manager also told me i could not buy a new 2025 and had to settle for a 2024 leftover. The v not the one I had looked at with the salesman. The sales manager also told me i could not buy a new 2025 and had to settle for a 2024 leftover. The very next day he had a 2025 like mine on the lot next tonthe show room. The service department is erratic and outrageously expensive for non warranty service. I also believe they are dishonest ant trying to get me to have unnecessary work done for a ridiculous price; $734 for a 30 minute job to replace a $16 part More
by RodneyGreen
May 24, 2026
Good job Thank you for being efficient Probably shouldn't have a minimum requirement for trying to fill out a survey though lol have a minimum requirement for trying to fill out a survey though lol More
by johnaxel27
