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Scranton Chevrolet of Norwich

Norwich, CT

4.6
2,565 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,565 reviews

May 24, 2026

Khaliyah was great. She listened, answered the questions I asked, and was easy to talk to. She took good care of me. More

by carrie.merfeld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026

Khaliyah Daniels, was very nice and made everything so easy, I am glad that found the car I wanted there and everyone that I met with were very nice and professional More

by kday6299
Recommend Dealer
Yes
Employees Worked With
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliyah Daniels
May 19, 2026

They were freindly,fair,helpful with questions. Made a fair deal on the vehicle. Sales people were helpful. We are pleased with the truck . More

by pineknoll
Recommend Dealer
Yes
Employees Worked With
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arseni Lechanka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Congratulations on your new vehicle and Welcome Home to the Scranton Family!

May 19, 2026

This was my second purchase from Scranton Chevrolet,on both occasions they made the process as pleasant as buying a vehicle can be. We will most likely purchase another car from the dealership in the near More

by DFISH1221
Recommend Dealer
Yes
Employees Worked With
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliyah Daniels
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Congratulations on your new vehicle and Welcome back Home to the Scranton Family! What a beautiful Truck!

May 19, 2026

The dealership was clean and the free coffee was a bonus. The maintenance associate, Jordan, was professional and very polite. It took longer than I expected for a routine oil change but the overall experien More

by cannonballmm
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Knowles
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for the review and look forward to improving for your next cup of coffee!

May 18, 2026

Ed and the service department are great! Thank you so much for having Saturday service appointments. More

by magicsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Thank you Magicsmitty! We love our Saturday appointments that can better assist those folks that can't make it during our weekly hours!

May 17, 2026

Complete family effort to get job done, from sales person to the gm, they worked like a machine and we all smiled while doing it More

by dragonflyfarm44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arseni Lechanka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Suminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for doing business as we have done over all of these years!! Welcome Home to the Scranton Family!

May 17, 2026

Easy to get an appointment, they took it in on time, serviced it promptly and Jason sent a video of the inspection while I waited as it was completed. Excellent job. More

by leehotwillys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Thank you Lee for explaining how easy and transparent it is to do business here! Welcome Home to the Scranton Family!!

May 16, 2026

Excellent service from staff. Very friendly and understanding. Super Approachable. Great Scranton location in general More

by macalal03
Recommend Dealer
Yes
Employees Worked With
Arseni
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience here at Scranton! We love our location and our community as well!

May 14, 2026

Scranton is a top-notch dealership that has never failed to meet my needs. Their customer service is second to none. More

by Patriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy (Service) - The very best.
May 20, 2026 -

Scranton Chevrolet of Norwich responded

Thank you Patriot! This is what we strive towards every single day! We appreciate you being part of the Scranton Family!

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