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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,210 Reviews

1,210 Reviews of Scranton Chevrolet of Norwich - Service Center

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June 07, 2025

Service is always done professionally and in a reasonable amount of time. Prices are competitive with other dealers in the area More

by Robheibel83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Quick service and very attentive. I felt safe with them working on my car. Very happy! More

by azariahchristinef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I bought my car in 2020 in Scranton, and I have no complaints. On the contrary, it has always been a great experience for me as a customer. Allison is so sweet and always willing to help. More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Raymos
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Did not fix what I asked to be fixed. Service department said if it persists come back. I wanted it fixed when I bought it in. More

by vbart769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Being charged $200 to tell me what’s wrong with my truck seems excessive. I got quoted $1500 for a part that when I checked online on the GM’s official website was 547 seems like a scam to me and on top of More

by PAKOLOREDO
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Meaghan Daley
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

The service was excellent. Everyone I interacted with was pleasant and helpful. My car was taken care of quickly. More

by chelle.ftw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Tammy and the crew kept us informed of the service work and timeline. It took time for all the parts to arrive, but once the parts arrived they stayed on task and finished the work. the video and pictures More

by bruceg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john the shuttle driver
May 15, 2025

I went for the buy 3 get on for a dollar tire deal. Great service, price and everything went perfect. I will definitely be back for service. More

by Cliff Barrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Lyons
May 11, 2025

Great service department mall of them did a great job keeping me informed with my car. More

by Elizabeth.Rae.lewis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Lyons
May 10, 2025

This is by far the absolute best dealership that I have ever had the pleasure of dealing with in my lifetime! More

by magicsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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