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Scranton Chevrolet of Norwich
Norwich, CT
2,363 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,247 service reviews
December 25, 2025
The service center was very clean. The staff were friendly and knowledgeable. The wait time for my service was less than expected. The staff were friendly and knowledgeable. The wait time for my service was less than expected. More
by Mjmbm
Verified CustomerEmployees Worked With
December 24, 2025
Everyone else was helpful but when my truck was under Tim's care, it sat there for five weeks only to find out they couldn't fix the problem. Tim's care, it sat there for five weeks only to find out they couldn't fix the problem. More
by gordon.fowler
Employees Worked With
Tim, who is no longer there.
December 05, 2025
The BEST service I have even had, yes just an oil change but I won’t be going any other place from now onwards but I won’t be going any other place from now onwards More
by MULLANEB
December 04, 2025
Everyone I spoke to at the dealership was super friendly. They did a great job with my vehicle, a Hyundai Elantra. I recommend Scranton Chevy for all of your car needs, even if you don’t own a Chevy. They’ll They did a great job with my vehicle, a Hyundai Elantra. I recommend Scranton Chevy for all of your car needs, even if you don’t own a Chevy. They’ll take good care of you. More
by bethany
Employees Worked With
December 04, 2025
Good quality people and service. They let you know what is going on with your service They let you know what is going on with your service More
by r2weth
Employees Worked With
November 29, 2025
Is always a pleasure working with them. They have the best customer service and they will help you get a good deal. They have the best customer service and they will help you get a good deal. More
by JIOSOCIOLOGY
November 27, 2025
I would recommend this dealership and its service department. My issue is rodent damage. Only time will tell whether or not the issue is completely fixed. department. My issue is rodent damage. Only time will tell whether or not the issue is completely fixed. More
by m.kmaker
November 26, 2025
Took forever to get the part but once it arrived it was installed pretty fast…so no problems… installed pretty fast…so no problems… More
by jim2510
November 25, 2025
Service department is very helpful getting But for recalls seams like it takes an awful long time. I would think if you had a recall, the parts would be readily available. recalls seams like it takes an awful long time. I would think if you had a recall, the parts would be readily available. More
by Eturcojr
November 24, 2025
Excellent service. Very professional and reviewed scheduled work before starting. Work completed in a reasonable time. Very professional and reviewed scheduled work before starting. Work completed in a reasonable time. More
by david.abbatomarco
Employees Worked With
