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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,220 Reviews

1,220 Reviews of Scranton Chevrolet of Norwich - Service Center

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September 03, 2025

Pleased with repair but disappointed that the damaged part was not returned to me as requested. Also, $500 for a gas line when retail online is about $150 seemed excessive as was the $1,400 total cost. T More

by CTCARS0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
August 27, 2025

Service was very overpriced and after multiple incidents like this I won't be using them anymore. $850 for battery replacement is ridiculous More

by CHUCKCOTTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

I am very happy with the results of my service from your company, and plan to continue doing business with you More

by deluciajoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2025

Keep up the good work, i had experience buying 2 cars. It was cool, i would buy again More

by harrison.scottie75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

No hassle pick and closing Good communication throughout although AI chat can be annoying Would recommend More

by frankorifici
Recommend Dealer
Yes
Employees Worked With
Camilla and Cody Clark
August 02, 2025

Whole experience was excellent with salesman, finance expert and staff. Very thorough with explanations and options More

by gopagoma
Recommend Dealer
Yes
Employees Worked With
John Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camilla finance expert excellent
July 23, 2025

Customer service is terrible! ! And the coupons that you send out are a big scam More

by JR08FANFORLIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Daley
July 19, 2025

Work done on the vehicle took way longer than expected. I was told at first that the mechanic called in sick. I don't know why another technician couldn't finish the job. More

by mbj8228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
July 13, 2025

Tech Derek was amazing with info about vehicle, Tammy was also amazingwith paperwork completed. Highly recommend! More

by kcoleman1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician Derek
July 07, 2025

$222 charged not to fix my fuel problem. Don’t think I would ever choose a GM again! More

by GJK8591
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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