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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,207 Reviews

1,207 Reviews of Scranton Chevrolet of Norwich - Service Center

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May 16, 2025

Tammy and the crew kept us informed of the service work and timeline. It took time for all the parts to arrive, but once the parts arrived they stayed on task and finished the work. the video and pictures More

by bruceg0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john the shuttle driver
May 15, 2025

I went for the buy 3 get on for a dollar tire deal. Great service, price and everything went perfect. I will definitely be back for service. More

by Cliff Barrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2025

Great service department mall of them did a great job keeping me informed with my car. More

by Elizabeth.Rae.lewis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

This is by far the absolute best dealership that I have ever had the pleasure of dealing with in my lifetime! More

by magicsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Scranton Chevrolet is a really great dealership with excellent service. A dealership with a great atmosphere and family friendly attitude. I would recommend this dealership to anyone. More

by daleyjohn1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Raymos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meaghan Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

The sales team that sold me my vehicles were great but the service advisors lied to me multiple times and wouldn't provide services include in my contract and warranty. Mary Jo's service and professionali More

by Mr. Dissatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mary Jo Muscarella
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

The whole process was pleasant the staff made it easy and prompt I would recommend More

by ctjza80
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Customer concern and priorities are a top agenda at Scranton Chevrolet. And if there’s ever an issue, the problem is always remedied.. That’s just how Scranton Chevrolet rolls. Keeping GM America rolli More

by Lasallej4826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Meaghan Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2025

Absolutely great with communication, timing and pricing. Will definitely return. TOP NOTCH!! Thank you service team! More

by Elizabeth.Rae.lewis28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Hickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Page III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kontout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryley Dougherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

This dealership sucks . Will never do business with them again. They do not stand behind their warranty. More

by drb3156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Doss
1.0
This rating includes all reviews, with more weight given to recent reviews.
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