Scranton Chevrolet of Norwich - Service Center

Being charged $200 to tell me what’s wrong with my truck seems excessive. I got quoted $1500 for a part that when I checked online on the GM’s official website was 547 seems like a scam to me and on top of seems excessive. I got quoted $1500 for a part that when I checked online on the GM’s official website was 547 seems like a scam to me and on top of that they try to Offer to buy my truck for way less than it is actually worth. I felt like I was being pressured and I will never buy at Scranton Chevrolet or bring my business there ever again. I bought my truck back in December 2020 and I’m already fixing things after the warranty is expired as a matter of fact, I will not be buying a Chevrolet vehicle ever again pretty disappointed. More

The service was excellent. Everyone I interacted with was pleasant and helpful. My car was taken care of quickly. Everyone I interacted with was pleasant and helpful. My car was taken care of quickly. More

Tammy and the crew kept us informed of the service work and timeline. It took time for all the parts to arrive, but once the parts arrived they stayed on task and finished the work. the video and pictures and timeline. It took time for all the parts to arrive, but once the parts arrived they stayed on task and finished the work. the video and pictures were a nice addition to the service work. I appreciated the shuttle service. Shout out to John my driver both times. Bruce More

I went for the buy 3 get on for a dollar tire deal. Great service, price and everything went perfect. I will definitely be back for service. Great service, price and everything went perfect. I will definitely be back for service. More

Great service department mall of them did a great job keeping me informed with my car. keeping me informed with my car. More

This is by far the absolute best dealership that I have ever had the pleasure of dealing with in my lifetime! ever had the pleasure of dealing with in my lifetime! More

Scranton Chevrolet is a really great dealership with excellent service. A dealership with a great atmosphere and family friendly attitude. I would recommend this dealership to anyone. excellent service. A dealership with a great atmosphere and family friendly attitude. I would recommend this dealership to anyone. More

The sales team that sold me my vehicles were great but the service advisors lied to me multiple times and wouldn't provide services include in my contract and warranty. Mary Jo's service and professionali the service advisors lied to me multiple times and wouldn't provide services include in my contract and warranty. Mary Jo's service and professionalism is something to be desired, she has no customer service skills and is very rude. Would not recommend dealing with this woman. More

Customer concern and priorities are a top agenda at Scranton Chevrolet. And if there’s ever an issue, the problem is always remedied.. That’s just how Scranton Chevrolet rolls. Keeping GM America rolli Scranton Chevrolet. And if there’s ever an issue, the problem is always remedied.. That’s just how Scranton Chevrolet rolls. Keeping GM America rolling mile after mile. More

The whole process was pleasant the staff made it easy and prompt I would recommend prompt I would recommend More