Scranton Chevrolet of Norwich - Service Center

Meaghan was awesome and extremely helpful. The service department now offers Saturday appointments which is a tremendous help to me with my schedule. I am a very satisfied customer. The service department now offers Saturday appointments which is a tremendous help to me with my schedule. I am a very satisfied customer. More

Overpriced. Finding things that need repair or replacement when they don’t need either one. Finding things that need repair or replacement when they don’t need either one. More

Called Matt with concerns on a Corvette I purchased. Matt got back to me and had the service writer, Kevin pull the records and got back to me. He explained everything and I was very satisfied with th Matt got back to me and had the service writer, Kevin pull the records and got back to me. He explained everything and I was very satisfied with the explanation. I was a mechanic for years but the newer electronics is intimidating. Excellent customer service. More

Friendly and knowledgeable staff,they were the dealership with the best prices around.Check it out with the best prices around.Check it out More

Disappointed that there is a service bulletin issue on my new vehicle and the dealership is unaware of what is causing the problem. Was really disappointed that the technician stood on my bumper to do new vehicle and the dealership is unaware of what is causing the problem. Was really disappointed that the technician stood on my bumper to do the repairs on my truck . There are multiple prints all over the bumper and the bumper is vinyl wrap susceptible to damage from boots. I emailed my concern with photos to the dealer on two occasions, and there was no apology or acknowledgment. More

I sat three and a half hours for what was supposed to hour and a half. No coffee for customers? No drivers? My remote STILL doesn't work too. No way tech didn't know remote start didn't work. If servic hour and a half. No coffee for customers? No drivers? My remote STILL doesn't work too. No way tech didn't know remote start didn't work. If service like this, no way am I buying a new all wheel at Scranton! More

Service department was lacks quality quotes there was a obvious over sight on quote I received and when I called to question it it was messed up even more very dissatisfied and cost the dealership thousand obvious over sight on quote I received and when I called to question it it was messed up even more very dissatisfied and cost the dealership thousands of dollars in repairs More

Meagan was exceptional helping me work thru warranty work at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. More

She was very accommodating with my schedule and pleasant both on the phone and in person. Work was done in the time frame given. both on the phone and in person. Work was done in the time frame given. More

Scranton has been the Chevy dealership I have solely used for my 2 vehicles since February 2020. Except after being told that I was waiting too long in the "waiting" room I will not be returning. It is much for my 2 vehicles since February 2020. Except after being told that I was waiting too long in the "waiting" room I will not be returning. It is much easier for me to bring work and wait than have someone take 2 hours out of their day to drive me both ways. More