Back

Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,210 Reviews

1,210 Reviews of Scranton Chevrolet of Norwich - Service Center

Sort by
March 27, 2022

My first service after buying my truck from Scranton. Could not have been easier. Customer service was perfect. Thank you More

by Jsestrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 24, 2022

Exceptional customer service. Clean establishment. Knowledgeable techs. I love the videos they send reviewing the status of my vehicle. More

by ajm2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Scranton Chevrolet of Norwich responded

Shout out for using the video AJM! We klove for you to see what we see to make an educated decision on how to service your vehicle. Thanks again and enjoy your summer.! Team Scranton Service

March 23, 2022

Very good fast service! I go there every year! Acceptable price! Nice color nice car! More

by 1515356258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Scranton Chevrolet of Norwich responded

Well don't wait a whole year to come back! Thanks for the continued patronage and enjoy your summer. Until next time enjoy the vehicle! Team Scranton Service

March 20, 2022

No words no words no words no words the quick brown fox jumped over the lazy Dodd back More

by RKOPPLIN
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Scranton Chevrolet of Norwich responded

Well.................thats something. I am not sure what it is...but it is something. Thanks!! Team Scranton Service

March 18, 2022

The head mechanic (? ) that helped me was amazing. He was courteous informative and very detailed when he explained what they found in the diagnostic of my vehicle. And More

by DALTONA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady at the front was a new face for me so I don't remember her name. She was awesome!
March 15, 2022

I was misquoted, and then when they said they would spit the difference, they have me a 46$credit. But then tacked on a 40$ misc. Charge at the end. I also bought a gas tank cover they never installed, n More

by Kyliedesjardins
Friendliness
Recommend Dealer
No
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2022

Work performed was good but the scheduling and communication was awful. The customer service manager was rude. More

by Ericdungan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brennan Doehring
March 13, 2022

Scranton performance was great as usual. Air bag sensor replacement completed. An inspection video report was completed and sent to us via email. A very helpful tool More

by WAYJJ1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Fast and efficient. Professional. Would be nice if I was kept updated on the work. Pleased with the work. More

by RICHARD.A.SANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Feaster
March 08, 2022

When I arrived for my appointment it was not in the system. They worked me in and the wait time was minimal. They were very kind and respectful of my time. More

by UNRUH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
61
...