Scranton Chevrolet of Norwich - Service Center
Norwich, CT
1,205 Reviews of Scranton Chevrolet of Norwich - Service Center
They wanted to charge me $134.00 for a 7 second error code read that any parts store in the nation would do for free! I took my truck to a different place and they beat Scranton’s price by over $250.0 code read that any parts store in the nation would do for free! I took my truck to a different place and they beat Scranton’s price by over $250.00! More
Tammy the service manager was great. My truck had an issue with the navigation and gps. Once the issue was found she contacted GM and made it right. issue with the navigation and gps. Once the issue was found she contacted GM and made it right. More
They had my car for about 2 months. The first time they gave it back without fixing it after 3 weeks. It took another 4 or 5 weeks to finally get it back and actually fixed. When I went to pick it up it w gave it back without fixing it after 3 weeks. It took another 4 or 5 weeks to finally get it back and actually fixed. When I went to pick it up it was absolutely filthy and green with pollen. The inside had a dirty smell to it. More
Local dealer has been good to work withWhen I bring in a Local dealer has been good to work with When I bring in a vehicle for routine service I am greeted and vehicle is checked with the service scanner Local dealer has been good to work with When I bring in a vehicle for routine service I am greeted and vehicle is checked with the service scanner The vehicles are wiped down for everyone’s protection I am notified when the the vehicle is ready to be picked up More
We were from out of town and needed our truck serviced. We were on a tight schedule. Despite Scranton’s having a full schedule, they made room for us to help us out. Great service. Friendly staff. Reasonab We were on a tight schedule. Despite Scranton’s having a full schedule, they made room for us to help us out. Great service. Friendly staff. Reasonable cost. Highly recommend! More
I bought truck at this dealership and had a flat shortly after. Dashboard said it was front left but it was actually back left and I wanted that fixed. When it was time for oil change I brought it to dealer after. Dashboard said it was front left but it was actually back left and I wanted that fixed. When it was time for oil change I brought it to dealership so it could be straightened out there was also a wind noise from rear passenger door that should have been fixed. I was charged $25 to rotate tires when all I really wanted was wheels to match what dash tells me and I was told they adjusted a hinge on front passenger door. I watched them pull out for a test ride, 2 people in front of truck when the issue is in the rear. After nearly 3 hours at dealership I drove home hearing same wind from back door as before and feeling extremely ripped off because I just paid $99.?? For an oil change More
Great service and the people who helped me were fantastic. They will definitely have my service again if I need it. Although hopefully I don’t need it fantastic. They will definitely have my service again if I need it. Although hopefully I don’t need it More
They treated us well and thank you for helping us with our car and that we appreciate all the help. I hope to see you again for more work on the car again. our car and that we appreciate all the help. I hope to see you again for more work on the car again. More
I like that you drive in with your car to get service and they clean the area before getting in the car while you are being taken care by the service writer they clean the area before getting in the car while you are being taken care by the service writer More
I brought my truck in for a oil change and the next day there was oil leaking on my drive way so I went back and they said it was the oil filter and they said they fixed it but on Monday there is still a l there was oil leaking on my drive way so I went back and they said it was the oil filter and they said they fixed it but on Monday there is still a little oil drops on my garage floor I am checking it More