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Scranton Chevrolet of Norwich - Service Center

Norwich, CT

4.3
1,205 Reviews

1,205 Reviews of Scranton Chevrolet of Norwich - Service Center

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June 25, 2021

They wanted to charge me $134.00 for a 7 second error code read that any parts store in the nation would do for free! I took my truck to a different place and they beat Scranton’s price by over $250.0 More

by CWJARVIS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Jean
June 21, 2021

Tammy the service manager was great. My truck had an issue with the navigation and gps. Once the issue was found she contacted GM and made it right. More

by Sizzo32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

They had my car for about 2 months. The first time they gave it back without fixing it after 3 weeks. It took another 4 or 5 weeks to finally get it back and actually fixed. When I went to pick it up it w More

by TRINAMURPHY15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Dickson
Jul 06, 2021 -

Scranton Chevrolet of Norwich responded

We are very sorry and would like and would like to speak to you about correcting the errors. please feel free to contact me. Tony Dandonoli Scranton Chevrolet of Norwich

June 19, 2021

Local dealer has been good to work withWhen I bring in a Local dealer has been good to work with When I bring in a vehicle for routine service I am greeted and vehicle is checked with the service scanner More

by bruceminer
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Terry Jean, Joseph Brockett
June 18, 2021

We were from out of town and needed our truck serviced. We were on a tight schedule. Despite Scranton’s having a full schedule, they made room for us to help us out. Great service. Friendly staff. Reasonab More

by dwarrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jean
June 18, 2021

I bought truck at this dealership and had a flat shortly after. Dashboard said it was front left but it was actually back left and I wanted that fixed. When it was time for oil change I brought it to dealer More

by JKINNER65
Recommend Dealer
No
Employees Worked With
Terry Jean
June 18, 2021

Great service and the people who helped me were fantastic. They will definitely have my service again if I need it. Although hopefully I don’t need it More

by justinkules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dandonoli
June 16, 2021

They treated us well and thank you for helping us with our car and that we appreciate all the help. I hope to see you again for more work on the car again. More

by Jessicacote66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, Bill Buswell, Jack Carpenter, Kris Dunning, Tudor Freeguard, Justin Patt, Terry Jean
June 14, 2021

I like that you drive in with your car to get service and they clean the area before getting in the car while you are being taken care by the service writer More

by ELDORADO99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Dandonoli, Benjamin Emilyta
June 14, 2021

I brought my truck in for a oil change and the next day there was oil leaking on my drive way so I went back and they said it was the oil filter and they said they fixed it but on Monday there is still a l More

by John 23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Scranton Chevrolet of Norwich responded

Sorry, for the inconvenience, It sounds like it's all set now. If you still have any concerns please feel free to contact us. Tony Dandonoli Scranton Chevrolet of Norwich

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