Scranton Chevrolet of Norwich - Service Center

We were from out of town and needed our truck serviced. We were on a tight schedule. Despite Scranton’s having a full schedule, they made room for us to help us out. Great service. Friendly staff. Reasonab We were on a tight schedule. Despite Scranton’s having a full schedule, they made room for us to help us out. Great service. Friendly staff. Reasonable cost. Highly recommend! More

I bought truck at this dealership and had a flat shortly after. Dashboard said it was front left but it was actually back left and I wanted that fixed. When it was time for oil change I brought it to dealer after. Dashboard said it was front left but it was actually back left and I wanted that fixed. When it was time for oil change I brought it to dealership so it could be straightened out there was also a wind noise from rear passenger door that should have been fixed. I was charged $25 to rotate tires when all I really wanted was wheels to match what dash tells me and I was told they adjusted a hinge on front passenger door. I watched them pull out for a test ride, 2 people in front of truck when the issue is in the rear. After nearly 3 hours at dealership I drove home hearing same wind from back door as before and feeling extremely ripped off because I just paid $99.?? For an oil change More

They treated us well and thank you for helping us with our car and that we appreciate all the help. I hope to see you again for more work on the car again. our car and that we appreciate all the help. I hope to see you again for more work on the car again. More

I like that you drive in with your car to get service and they clean the area before getting in the car while you are being taken care by the service writer they clean the area before getting in the car while you are being taken care by the service writer More

Took way too long. While waiting, we looked into buying a new car after test driving and loving the car was told advertised price was a “misprint” they refused to honor the advertised price or work with the new car after test driving and loving the car was told advertised price was a “misprint” they refused to honor the advertised price or work with the price at all for that matter And no manager ever showed his face. Very poor business practices. More

Service staff were all efficient, professional and polite. The waiting room was very clean and well climate controlled. Everything was well communicated and want exactly as planned. polite. The waiting room was very clean and well climate controlled. Everything was well communicated and want exactly as planned. More

My car was having a problem where it told me I wasn’t in park when I was. Called them up they fixed it within a week. park when I was. Called them up they fixed it within a week. More

They kept me informed they took care of the problem in a timely manner. Given the problem I’m sure it wasn’t easy . An my car was kept inside an since it’s a corvette I appreciated it . I asked them to give timely manner. Given the problem I’m sure it wasn’t easy . An my car was kept inside an since it’s a corvette I appreciated it . I asked them to give it a bath while they had it they gave me back a very clean Car . I would recommend them to anyone More

The people were wonderful the service was great have no complaints we did not have to wait very long it was very clean we didn’t have very many cars to look at though complaints we did not have to wait very long it was very clean we didn’t have very many cars to look at though More