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Scranton GMC of Vernon

Vernon, CT

4.4
3,043 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,043 reviews

August 05, 2021

Service personnel is very helpful and knowledgeable and the work was done very timely! Cost was also very reasonable. Thanks for your assistance with my issues! More

by SCSINC98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff in service dept, Ashley Corey
August 03, 2021

I am Very pleased with the quick turnaround time to resolve my issue. Everyone was pleasant and professional. I Appreciated the car wash and vacuuming. More

by Ardsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers
August 03, 2021

Really great people working there. Bought the truck I wanted without ever stepping a foot into the dealership. Sierra was friendly, thorough and professional the whole way. A pleasure doing business with More

by BOBH94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Blanchette, Sierra Moses
August 01, 2021

Top-flight dealership with personable sales and service people. My Buick purchase went smooth and service is always high quality. Keep up the good work! More

by ALEXCARDONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2021

Alway great customer service from the entire staff - professional yet always friendly - work completed is always top notch - and the extras of having the car washed after every service is a nice bonus More

by PWH413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff- service
July 31, 2021

When taking my gmc truck to Scranton motors an oil change and safety inspection I am certain it is being completed by competent well trained mechanics More

by BILLBACK9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rogers, Ashley Corey
July 31, 2021

I have a customer with Scranton motors for over 10 years. In the service I have received in that time has been spectacular. Dealing with Tony for many years as a service manager was fantastic and it was sad More

by MICHAELORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Amanda Soucie, David Rogers, Ashley Corey
July 30, 2021

Jeff was extremely helpful and friendly. Customer service was impeccable! They were able to squeeze me in during an emergency on my vacation. The job was done faster then expected and the truck was More

by Sandersfans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff - Service
July 30, 2021

Not to thrilled to start got a used truck had it a week rotars where warped the took it said it was fixed it wasnt had to take back they finally replaced the bad rotors wich should have been done first tim More

by DSPRAGUE22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan McCann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Scranton GMC of Vernon responded

We are so sorry to hear about the issues you have had, and we completely understand your frustration. Hopefully the issues are resolved now,but feel free to reach out to our service director Mike Conlon directly if you continue to have any issues. He can be reached at Mikec@scrantonmotors.com or call 860-872-9145 and just ask for him. Thanks and have a great day!

July 30, 2021

Very prompt,took my in immediately. Did my oil change and I was on my way. Was able to visit show room while waiting for my car.. I had a very pleasant experience. Thank you. More

by Pbbynum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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